I am a Blackboard administrator. My institution has Blackboard Service Pack 8 or lower. Are there any issues with running a lower Blackboard Service pack and using the SoftChalk Publish with ScoreCenter Building Block?

Owned by Carol SoftChalk
Last updated: Feb 26, 2018
1 min read


If you are running Blackboard Service Pack 8 or lower, there is a Blackboard issue with caching IP addresses with these lower service packs.

When our IP addresses change for our SoftChalk Cloud server, you will need to do a rolling restart for your Blackboard servers to resolve to the new IP addresses. 

If you would like to be on a mailing list to be notified when our SoftChalk Cloud IP addresses change, please contact help@softchalk.com.