SoftChalk Cloud
- Carol SoftChalk
- Will Sumerall
Owned by Carol SoftChalk
- Getting Started with SoftChalk Cloud
- How do I create learning content to put in SoftChalk Cloud?
- How do I get started with SoftChalk Cloud?
- How do I modify learning content I find in SoftChalk Cloud?
- I am a SoftChalk Cloud user. I installed Create and see a SoftChalk Create shortcut on my desktop. I clicked on the SoftChalk Create shortcut and nothing happened. What should I do?
- I already have content in SoftChalk Cloud that is public. How do I add a description to this content or change other Metadata?
- I have a SoftChalk Cloud account but I have saved my lesson to my local computer. How do I save this lesson in my SoftChalk Cloud account?
- I see that SoftChalk Create has a number of activities and quiz items. Is there a list of which items can be scored and which items are for presentation?
- My institution has purchased a SoftChalk Cloud account for me. How do I create a SoftChalk Cloud account and enter my activation key?
- What is a Learning Object?
- What is SoftChalk Create? How do I get it?
- Where can I use Cloud Learning content?
- Create Online
- Can you put a math equation or chemical formula into a quiz popper, e.g. true/false, using Create Online?
- How do I get started with Create Online?
- When should I use Create Online vs. SoftChalk Create?
- I have lessons that were created in previous versions of SoftChalk Create. Will I be able to open them in Create Online?
- Can I open Create Online in multiple browser tabs?
- I have a Cloud account. I am having trouble updating my lesson to Create 11 using Create Online. What can I do?
- Why do the heading or table colors appear black when I open my styled lesson in Create Online?
- Account and Upgrade Questions
- Can I change my username in SoftChalk Cloud?
- How do I change my password in SoftChalk Cloud?
- I lost my password. How can I reset my password?
- How do I create a free trial SoftChalk Cloud account? What happens after the expiration time? How do I purchase a subscription?
- How do I receive an email notification if there is a scheduled downtime for SoftChalk Cloud or an unexpected disruption of services with SoftChalk Cloud?
- How much does it cost to use SoftChalk Cloud?
- If someone leaves an institution, is there some way the institution can "free up" that SoftChalk Cloud account for another user?
- My email address has changed. How do I change my email in my SoftChalk Cloud account?
- What is the storage space allotted to SoftChalk Cloud users?
- I want to upload an item to my SoftChalk Cloud account Files area. Is there a file size upload limit?
- Installation and Error Messages
- How do I tell if I have Java installed successfully on my Windows computer?
- How do I uninstall and re-install Java?
- I am a SoftChalk Cloud user. I installed Create and see a SoftChalk Create shortcut on my desktop. I clicked on the SoftChalk Create shortcut but nothing happened. What should I do?
- I am receiving the " Error uploading package, Extraction Failed" message when I go to save my folder on SoftChalk Cloud, what should I do?
- I am trying to install SoftChalk Create on my Macintosh. I double-click on SoftChalk.app and get an error "Unable to establish WebLaunchParams 1 SoftChalk will close" - what should I do?
- I am unable to receive updates to SoftChalk Create -- when I try to Check for Updates I receive the error message, "Cannot update because the update properties could not be loaded."
- I am unable to save my lesson to the Cloud. I receive the message “Error uploading package, Extraction Failed" and my lesson does not appear in my Cloud account.
- I have the desktop version of SoftChalk but I would like to migrate my content to SoftChalk Cloud. Do you have a guide that could help me?
- I tried to upload save my lesson to SoftChalk Cloud but I got an error message "Error: Invalid publish key." What should I do?
- What do I do if I receive the error, “Unable to replace first publish key?”
- When I try to replace a lesson or object that I published in the Cloud, I get a message "Error replacing lesson." What should I do?
- When I try to save a lesson or learning object to SoftChalk Cloud, I get a message "Error uploading package. Extraction failed" and "uploaded=false." What should I do?
- Within my Blackboard, I am getting an OATH Invalid Signature or content identifying information error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
- My lesson will not open. I receive an error message: "Cannot open the packaged lesson. The folder "Lesson_Name" already exists in the directory with the packaged lesson."
- Collaboration Questions
- Can two users work in the same lesson at the same time in SoftChalk Cloud?
- Does SoftChalk Cloud have any collaborative features?
- What if I don’t want others to download or modify the Learning Objects I upload to Cloud?
- When attempting to share my lessons with other users in SoftChalk Cloud, it does not seem to allow the other users to see my content. What am I doing wrong?
- Who has access to my learning content if I make it public on the Cloud Site?
- Will SoftChalk Cloud allow me to limit my content to certain groups of learners?
- I want to use the share feature within the SoftChalk Cloud. How do I create a Folder to Share?
- Miscellaneous Cloud Questions
- I think my institution has a firewall that is preventing students from submitting scores. What should I do?
- When I upload my learning content to SoftChalk Cloud and make it public, it has a “Creative Commons” logo at the bottom. What does this mean?
- I am having a problem uploading my complex files (i.e. .zip file) using the Cloud My Content / Files / Upload Files feature. What should I do?
- I have a SoftChalk Cloud account. I accidentally deleted a lesson. How can I recover deleted content?
- What happens if I embed or link to a Learning Object and then that Learning Object is modified or deleted from the Cloud site by the author?
- I see that SoftChalk Create has a number of activities and quiz items. Do you have a list of which items can be scored and which items are for presentation only?
- Within my SoftChalk Cloud account, I downloaded a .zip file for my lesson. I extracted this folder on my desktop outside of SoftChalk Create. When I open this lesson in Create my activities cannot be edited. What should I do?
- How can I edit properties for my lesson from SoftChalk Cloud?
- Previously I could save to the Cloud. Now when I try to save to the Cloud, I get the error "java.io.IOException: Server returned HTTP response code: 500 for URL: https://softchalkcloud.com/api/upload/preverify" What is the issue?
- I already have content in SoftChalk Cloud that is public. Can I add a description to this content or change other Metadata?
- When I try to complete a ScoreCenter lesson by clicking the Finish button at the end of the lesson, I just see a spinning icon. What should I do?
- I am an instructor. When I click on the title of my lesson in the LMS, the ScoreCenter looks different. Has something changed with the ScoreCenter?