Miscellaneous
- Carol SoftChalk
- Will Sumerall
Owned by Carol SoftChalk
- Access to group accounts set up in SoftChalk Connect
- Can I use my Surface Pro with SoftChalk Create?
- Do I need to be connected to the internet to work in SoftChalk?
- Does SoftChalk have a scenario branching or case study feature?
- How do I add a row to a table? How do I add a column to a table?
- How do I clear my web browser's cache, cookies, and history?
- How do I edit the HTML source code for my lesson?
- How do I get started with Google Analytics?
- How do I put a poll or survey into a SoftChalk lesson?
- How do I use an external monitor with the Surface Pro and SoftChalk Create?
- I am having trouble saving my lesson. I am getting a Page Writer error message. What should I do?
- I am having trouble viewing embedded YouTube and Vimeo videos in my SoftChalk lessons. What should I do?
- I am trying to access an archived webinar on the SoftChalk website, but I am unable to view the video. What should I do?
- I have a Cloud account and I use a Macintosh. I'm having trouble launching Create with Firefox. What should I do?
- I have a SoftChalk Cloud account. I am using the SoftChalk Create shortcut on my desktop. How do I remove my account information from my local computer?
- I have a Windows computer. I receive the following error message when trying to launch or edit a lesson from the Cloud while using Firefox as my browser. Error: Unable to access jarfile softchalk.jar. What should I do to fix this issue in Firefox?
- I have recently updated my Java and now receive one of the below errors. What should I do?
- I have the latest version of Safari on my Mac laptop. I can see the Finish button in Chrome and Firefox but not in Safari. What could be causing this issue?
- I just updated my machine to Java 8 and now SoftChalk will not launch. What should I do?
- My activities were working fine in Chrome but recently I get a message "This content requires JavaScript enabled." where my activities should appear. What should I do?
- Saving & Packaging Errors
- SoftChalk Create has a number of activities and quiz items. Do you have a list of which items can be scored and which items are for presentation only?
- The text in my lesson is overlapping in the SoftChalk Create main editing window, but looks fine when I preview my lesson in a web browser. What should I do?
- When I am editing one of my lessons the text appears to 'jump' up and down as I am typing. What can I do to improve or resolve this behavior?
- When I try to open SoftChalk Create on my Macintosh, the program freezes and I'm unable to use the application. I have to force quit to exit the program. What should I do?
- Why does my navigation information (return to top|next page|previous page) appear to the right of my table rather than at the bottom of the page?
- Why doesn't my SoftChalk lesson zip package open when I choose File/Open Packaged Lesson?
- I have a SoftChalk Cloud account. When I launch Create from my Cloud account in Chrome/Edge, I am prompted to download Create again. I have already downloaded Create. Do I need to download again?
- I'm using Mac. The location of the cursor on the screen is not accurate. Is there a way to make the cursor show where it actually is located?
- I want to use the 'Print All' feature. What information will print when the 'Print All' feature is enabled?