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Blackboard LTI 1.0/1.1 Tool Provider Setup

Blackboard LTI 1.0/1.1 Tool Provider Setup

Owned by Carol SoftChalk
Sept 27, 2021
5 min read

As a Blackboard administrator to use the ScoreCenter feature, you need to register with SoftChalk and configure the ScoreCenter for your system.

If you have a test server that is a different physical server from your production server, you’ll need to register each server separately.

  1. To register with SoftChalk for a consumer key and secret, if you have not registered with SoftChalk for a consumer key and secret (or you cannot find your previous key and secret), please contact help@softchalk.com and provide the following information to register with SoftChalk and receive authentication credentials (i.e. an OAuth Consumer Key and an OAuth Consumer Secret).

    If you have a test server and a production server, you may send us two LMS URLs and we will register both of them. (You will receive a separate email with a unique key and secret for each registered URL.)
    a.    Your institution name
    b.    LMS URL
    c.    First Name (optional) of the person registering with us
    d.    Last Name (optional) of the person registering with us
    e.    Email for this registration (the email can be a specific person’s email or a generic email such as lmsadmin@myinstitution.edu)

  2. It is okay to use a different key and secret for your LTI configuration from your SoftChalk Publish with ScoreCenter building block. IMPORTANT: Please keep the SAME key and secret once you have started collecting scores for your LTI configuration or SoftChalk Publish with ScoreCenter building block.

  3. After registering, you will receive an email from SoftChalk with information to enter into your Blackboard system (see the steps below).

  4. Log into Blackboard. Click System Admin tab. Under the Building Blocks area, click Building Blocks.

  5. Click LTI Tool Providers.

  6. Click Register Provider Domain (see below).

  7. For the Provider Domain, enter http://www.softchalkcloud.com (see below).

  8. For the Default Configuration, select Set globally (otherwise instructors would have to enter the key and secret information). Paste in the Key and Secret information that you received in an email when you registered with SoftChalk (see below).

    (The instructions continue on the next page.)

  9. For the Organization Policies section, select Send user data only over SSL and choose the Constituency in Course and Name options for User Fields to Send (see below).

10. Click Submit (see below).

11. Select Manage Global Properties (see below).

12. For Feature Availability, make the following selections including Allow configured tool providers to post grade (see below).

13. Click Submit (see below). IMPORTANT: Be sure to see the next steps on setting the LTI tool to Always On.

14. Click the Administrator Panel link at the top left of your screen (see below).

15. Under Tools and Utilities, select Tools (see below).

16. Scroll down to LTI and select Always on for every item (see below).

17. Later service packs may have an On/Off feature.  Be sure On is selected under Availability for each item (see below). (You want On to be set for new and existing classes, courses and organizations.)

18. Scroll to the top or bottom of your page and click Submit (see below).

19. Check that the LTI tool is available in all courses. Click your System Admin tab if it is not already selected. From the Administrator Panel, under Courses select Course Settings (see below).

20. Click Course Tools (see below).

21. Scroll down to view the LTI tool and make sure it is turned on and the lock appears as closed (see below).

22. Scroll to the top or bottom of your page and click Submit (see below).

23. Test the LTI integration by uploading a lesson and taking it as a student.

IMPORTANT: If you get the error message Error Submitting to ScoreCenter and your test server is NOT available to the public, then you probably have a firewall issue. Please see our FAQ I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?

IMPORTANT: If multiple students will be using the same computer, please ask students to close their browser before logging into Blackboard. Otherwise, a score may be recorded to the wrong student.

24. If individual students report that they do not see the Finish button at the end of their lesson or the Finish button is disabled, see the Troubleshooting section of the Student Guide to SoftChalk Lessons.

IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test the ScoreCenter feature. (If you are logged into your SoftChalk Cloud account while logged into Blackboard and taking a lesson, then the scores won’t be recorded.)