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SoftChalk FAQs
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Learning Management Systems
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I am tracking a Quiz Group in my LMS. How do I quickly view learner attempt data?
Angel
Blackboard
Agilix Buzz (formerly BrainHoney)
Brightspace by D2L (Desire2Learn)
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BrightSpace Administrator – Instructions for Installing SoftChalk Link Selector App
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How do I edit the Description field for my LTI link in Desire2Learn (D2L)?
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I am a D2L instructor. The attempts for my students appear as incomplete in the ScoreCenter area for my lessons. When I try to complete an attempt for a student, I get a message that this attempt could not be completed. What should I do?
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I am a Desire2Learn (D2L) Administrator. My instructors are using SoftChalk Cloud. Where can I find instructions on enabling the LTI feature for Desire2Learn?
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In BrightSpace by D2L, when I use Safari on a Macintosh and click on a SoftChalk Cloud LTI link, no connection is made to the ScoreCenter. Are you aware of this BrightSpace by D2L issue?
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My school recently upgraded to Desire2Learn - D2L 10.3. Now when I click on my previous SoftChalk lesson that I packaged as a .zip file, the lesson is truncated. How can I fix this?
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What web browsers should I use when viewing SoftChalk lessons in D2L? Is the Chrome browser supported?
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When I click on a lesson link for my SCORM file in my learning management system (Desire2Learn - D2L and Angel), I get an error message "Import Failed_ Error opening the manifest file." What should I do?
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When I try to complete a D2L ScoreCenter lesson by clicking the Finish button at the end of the lesson, I just see a spinning icon. What should I do?
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Where can I find instructions on uploading my SoftChalk lesson to Desire2Learn (D2L)?
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Within my learning management system - Desire2Learn (D2L), Blackboard or Moodle, I am getting a u'\u2019' error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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Within my learning management system - Desire2Learn (D2L), Blackboard or Moodle, I am getting a u'\u0431', u'\u041d', or a u'\u0410' error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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Within my learning management system - Desire2Learn (D2L), Blackboard or Moodle, I am getting an u'\u201c' error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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Within my learning management system - Desire2Learn (D2L), Blackboard, or Moodle, I am getting a u'\xc1' or a u'\xc2' error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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Within my learning management system - Desire2Learn (D2L), Blackboard, or Moodle, I am getting an Invalid OAuth signature or content identifying information error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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My institution does not have the Link Selector tool enabled. How can I add my scored SoftChalk Cloud lesson to my Brightspace by D2L course?
Canvas (Instructure)
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Learning Management Systems
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Brightspace by D2L (Desire2Learn)
Summarize
Brightspace by D2L (Desire2Learn)
Carol SoftChalk
Owned by
Carol SoftChalk
Feb 26, 2018
1 min read
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