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I am having a problem uploading my complex files (i.e. .zip file) using the Cloud My Content / Files / Upload Files feature. What should I do?

I am having a problem uploading my complex files (i.e. .zip file) using the Cloud My Content / Files / Upload Files feature. What should I do?

Feb 23, 2018


There are two possible reasons your .zip file will not upload:

  • Please try another web browser. There may be a restriction with your web browser uploading a .zip file.

  • Your .zip file was not zipped properly.  Please try one of the methods below.

    • Within your presentation software, zip your project.  (Often the option to zip would be found under a Publish menu of some kind.)

    • If you cannot figure out how to .zip your project within your presentation software, you can zip it by doing the following: