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I have a Windows computer. I receive the following error message when trying to launch or edit a lesson from the Cloud while using Firefox as my browser. Error: Unable to access jarfile softchalk.jar. What should I do to fix this issue in Firefox?
I have a Windows computer. I receive the following error message when trying to launch or edit a lesson from the Cloud while using Firefox as my browser. Error: Unable to access jarfile softchalk.jar. What should I do to fix this issue in Firefox?
You will receive the above error if a JNLP file within Firefox is not set to launch with Java Web Start. To set this correctly please do the following:
- In Firefox, please select the Tools tab in your browser.
- Select Options.
- Select the Applications area.
- Scroll down until you find the JNLP File under Content Type.
- To the right under Action select the drop down arrow and ensure the Action is set to Use Java(TM) Web Start Launcher.
- Click OK.
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