When I click on a lesson link for my SCORM file in my learning management system (Desire2Learn - D2L and Angel), I get an error message "Import Failed_ Error opening the manifest file." What should I do?
For some learning management systems, you will get this error if you have an ampersand & in one of our files for your lesson.
To correct this issue:
- Open up your lesson folder from your computer desktop and view the files.
- Rename the file with the &.
- If you have linked to this file within SoftChalk, you will need to re-open your lesson in SoftChalk Create and re-link or re-insert the file you just re-named.
- Save your lesson as a SCORM package again (see below for instructions).
- In your learning management system, delete your previous SCORM file (or folder containing the SCORM files).
- Upload your new SCORM file.
For details on packaging a lesson as SCORM and instructions on uploading SCORM files, see your learning management system guide in our SoftChalk Resources Guide.