Installation
- Will Sumerall
Owned by Will Sumerall
Dec 02, 2022
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- I have some questions about installing SoftChalk Create (Desktop Version). Where can I get help?
- How do I determine whether a computer is running a Windows 32-bit version or 64-bit version?
- How do I tell if I have successfully installed Java on my Windows computer?
- Installation and Error Messages
- How do I tell if I have Java installed successfully on my Windows computer?
- How do I uninstall and re-install Java?
- I am a SoftChalk Cloud user. I installed Create and see a SoftChalk Create shortcut on my desktop. I clicked on the SoftChalk Create shortcut but nothing happened. What should I do?
- I am receiving the " Error uploading package, Extraction Failed" message when I go to save my folder on SoftChalk Cloud, what should I do?
- I am trying to install SoftChalk Create on my Macintosh. I double-click on SoftChalk.app and get an error "Unable to establish WebLaunchParams 1 SoftChalk will close" - what should I do?
- I am unable to receive updates to SoftChalk Create -- when I try to Check for Updates I receive the error message, "Cannot update because the update properties could not be loaded."
- I am unable to save my lesson to the Cloud. I receive the message “Error uploading package, Extraction Failed" and my lesson does not appear in my Cloud account.
- I have the desktop version of SoftChalk but I would like to migrate my content to SoftChalk Cloud. Do you have a guide that could help me?
- I tried to upload save my lesson to SoftChalk Cloud but I got an error message "Error: Invalid publish key." What should I do?
- What do I do if I receive the error, “Unable to replace first publish key?”
- When I try to replace a lesson or object that I published in the Cloud, I get a message "Error replacing lesson." What should I do?
- When I try to save a lesson or learning object to SoftChalk Cloud, I get a message "Error uploading package. Extraction failed" and "uploaded=false." What should I do?
- Within my Blackboard, I am getting an OATH Invalid Signature or content identifying information error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
- I'm using Mac. The location of the cursor on the screen is not accurate. Is there a way to make the cursor show where it actually is located?