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Create app
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What is SoftChalk Create? How do I get it?
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I have a SoftChalk Cloud account. When I launch Create from my Cloud account in Chrome/Edge, I am prompted to download Create again. I have already downloaded Create. Do I need to download again?
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How do I get updates to SoftChalk Create? What is the latest update?
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What is the latest update for SoftChalk Create? How can I find out if I have the latest update?
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Do I need to be connected to the internet to work in SoftChalk Create?
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I have a SoftChalk Cloud account. I am using the SoftChalk Create shortcut on my desktop. How do I remove my account information from my local computer?
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How do I open lessons I created with SoftChalk Create 10 in SoftChalk Create 11?
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Why doesn't my SoftChalk lesson zip package open when I choose File/Open Packaged Lesson in SoftChalk Create?
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My lesson will not open in SoftChalk Create. I receive an error message: "Cannot open the packaged lesson. The folder "Lesson_Name" already exists in the directory with the packaged lesson."
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How do I edit the HTML source code for my lesson?
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How do I update my Create 10 lesson to the Create 11 new modern look?
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How do I create a lesson in a foreign language?
Installation
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I have some questions about installing SoftChalk Create (Desktop Version). Where can I get help?
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How do I determine whether a computer is running a Windows 32-bit version or 64-bit version?
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How do I tell if I have successfully installed Java on my Windows computer?
Installation and Error Messages
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How do I tell if I have Java installed successfully on my Windows computer?
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How do I uninstall and re-install Java?
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I am a SoftChalk Cloud user. I installed Create and see a SoftChalk Create shortcut on my desktop. I clicked on the SoftChalk Create shortcut but nothing happened. What should I do?
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I am receiving the " Error uploading package, Extraction Failed" message when I go to save my folder on SoftChalk Cloud, what should I do?
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I am trying to install SoftChalk Create on my Macintosh. I double-click on SoftChalk.app and get an error "Unable to establish WebLaunchParams 1 SoftChalk will close" - what should I do?
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I am unable to receive updates to SoftChalk Create -- when I try to Check for Updates I receive the error message, "Cannot update because the update properties could not be loaded."
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I am unable to save my lesson to the Cloud. I receive the message “Error uploading package, Extraction Failed" and my lesson does not appear in my Cloud account.
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I have the desktop version of SoftChalk but I would like to migrate my content to SoftChalk Cloud. Do you have a guide that could help me?
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I tried to upload save my lesson to SoftChalk Cloud but I got an error message "Error: Invalid publish key." What should I do?
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What do I do if I receive the error, “Unable to replace first publish key?”
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When I try to replace a lesson or object that I published in the Cloud, I get a message "Error replacing lesson." What should I do?
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When I try to save a lesson or learning object to SoftChalk Cloud, I get a message "Error uploading package. Extraction failed" and "uploaded=false." What should I do?
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Within my Blackboard, I am getting an OATH Invalid Signature or content identifying information error when I try to access my LTI link for my SoftChalk Cloud lesson. What should I do?
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I'm using Mac. The location of the cursor on the screen is not accurate. Is there a way to make the cursor show where it actually is located?
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Installation and Error Messages
Summarize
Installation and Error Messages
Will Sumerall
Owned by
Will Sumerall
Dec 02, 2022
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Will Sumerall