Can I change my username in SoftChalk Cloud?

It is not possible to change usernames as the username is the unique identifier for your SoftChalk content. However, you can create a new account with a new username, create a folder to be shared with the new user and then copy your content into the shared folder.

The hyperlinks and LTI hyperlinks for your content as a new user will be different when copied into the new account.

If you are creating a “Free Trial” account, please click on Free Trial in the upper right corner of your screen to complete the online request form. You will receive an activation key via email.
Please see FAQ: How do I create a free trial SoftChalk Cloud account?
If you are creating a licensed account, you will receive an activation key from SoftChalk, or from your school/institution liaison.
Please see FAQ: My institution provided an activation key. How do I create a SoftChalk Cloud account and enter my activation key?

Log into your original SoftChalk Cloud account.
2. Click on the My Content tab at the top.
3. Click the Lessons link.
4. Under Actions at the left, click Create Folder.
5. Enter a folder title and click Create Folder.
6. The page will automatically refresh to your Lessons list. Scroll down to find your folder.
7. There are 2 ways to share your folder. a) Click the Share icon at the right of the folder name.
b) Click the three vertical dots and select Share from the menu.
8. There are two ways to add users to share your content. a) Select a Group from the drop-down menu. You can also click on the existing groups link in the menu to navigate to the Account/Groups area of your SoftChalk Cloud account and create or manage your Groups. For details, see the Create Groups section of the SoftChalk Cloud Guide.
b) On the Users tab, search and select individual SoftChalk Cloud users by name or username.
Once you have selected the Group(s) or User(s), the details will populate in the Sharing with area.
10. Click Save. The page will refresh, and you will see ‘Shared by me’ next to the Lesson Name.

You can quickly move a single or multiple Lessons, Learning Objects, or Files to other folders. (The instructions below show moving a Lesson, but the same steps apply to moving a Learning Object or File.)

There are several ways to select content saved in your SoftChalk Cloud account to move to another folder.

There are several ways to select content saved in your SoftChalk Cloud account to move to another folder.
a) Move an individual Lesson by clicking the Move icon next at the far right of the Lesson Name.
b) Move an individual Lesson by clicking the vertical dots and selecting the Move menu option at the far right of the Lesson Name.
c) Select multiple lessons and click the Move icon at the top of the Lessons list.
2. Once you select to Move an item, a popup window will appear with a list of your Lessons and Folders
If you are moving a lesson that is already in a sub-folder, you may need to click the ‘back’ arrow next to the sub-folder title or click the ellipsis (.. in that popup window to return to a previous folder.
3. Choose which Folder you would like to move the item(s) into and click Move Here.
4. Your page will automatically refresh to display the chosen folder with the Lessons listed in the new folder. 5. Repeat process until all desired content has been moved to the shared folder. The content in the shared folder will appear in the account that you have ‘shared with’.

The content in the shared folder will appear under the My Content>Lessons area for each account the folder has been shared with. These users can make a edit and copy content you have shared with them.

Making a copy of the content will generate a unique hyperlink that’s completely separate from the original content. Any changes made to the copied content will not affect the original content.

In this case, we will want to make a copy of the content that’s been shared with the new account.

Log into your new username account.
2. Click on the My Content>Lessons tab at the top.
3. Scroll down to find the shared folder.
4. Click on the name of a lesson within the folder.
5. Under Lesson Actions on the bottom right, click Copy Lesson to My Content.
6. The lesson will now be listed with the 'same title copy' under your Lessons folder. Click on the name of the lesson 'copy'.
7. Under Lesson Actions on the bottom right, click Edit Lesson Properties.
8. Here you can change the name of the lesson if you wish (for example, delete "copy" from the name of the lesson) or adjust other lesson properties (i.e., Description, Privacy, Keywords, etc..)
9. Click Save Changes.
10. Repeat this process until all lessons have been copied into the new account.

Congratulations! You have successfully shared content from one account with your new account and you copied the shared content to your new account.

Please reach out to SoftChalk Support and we can de-activate your previous username. (If you have one account for one activation key, we can activate your new account for you.)