I have a SoftChalk Cloud account. When I launch Create from my Cloud account in Chrome, I am prompted to download Create again. I have already downloaded Create. Do I need to download again?

Let's uninstall any downloaded SoftChalk Create versions from your computer and then reinstall Create. Please follow the below directions.
 

1. Uninstall SoftChalk. (Windows: Start button/Select Control Panel/Click on Programs and Features/Click to highlight SoftChalk Create/Right-Click to Uninstall.  Mac: drag the Create.app to the trash can. Empty the trash can)
2. IMPORTANT: Restart your computer.
3. Log into your SoftChalk Cloud account.
4. Click on My Content and select Create Content.
5. Click on the appropriate installer link and run. Please be sure to let the download finish. The installation time is typically less than five minutes.
6. Once you complete the installation, the first time you click on My Content / Create Content, you will get the a message in Chrome to Remember my choice for all links of this type.

           Please ensure Remember my choice for all links of this type is NOT selected and click on Launch Application.

         By choosing not to Remember my choice for all links of this type, you will not be prompted to download Create again.