You may have a firewall blocking the SoftChalk Cloud website. We suggest that you contact your technical network people to have the following web addresses added to the allowed sites in your school firewall/network filter:
For Cloud connectivity, the following domains will need to accessible for both OUTGOING and INCOMING traffic:
http://www.softchalkcloud.com
https://www.softchalkcloud.com
http://softchalkcloud.com
https://softchalkcloud.com
http://www.softchalkconnect.com
https://www.softchalkconnect.com
(Please use the above domain names rather than IP addresses as our IP addresses may change.)
These domains need to be accessible on the following ports:
Port 80 for HTTP
Port 443 for HTTPS
Port 21 for FTP
Ports 9000-9050 for passive FTP transactions
All of these connections are over TCP.
For more details on SoftChalk Cloud, please see the FAQ:
How do I get started with SoftChalk Cloud?, the SoftChalk Cloud Guide and the SoftChalk Cloud website.
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