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Blackboard and SoftChalk™ Cloud Integration Guide Updated
November 12February 15,
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Contents Introduction Links to SoftChalk FAQs, System Specs and Guides SoftChalk Cloud Volume Purchase or Purchase Order Enterprise SoftChalk Cloud Individual Purchase on the SoftChalk Cloud Website Trial SoftChalk Cloud Account SoftChalk Lessons in Blackboard Blackboard and SoftChalk Cloud Integration Guide Web Link SoftChalk Cloud Users Overview: How SoftChalk Cloud Content Works with Blackboard Adding Scored Lessons using Link Selector Adding Scored Lessons using Copy and Paste Adding Scored Lessons in Blackboard Ultra SoftChalk ScoreCenter in Blackboard Overview Accessing SoftChalk ScoreCenter in Blackboard Class Average Set the Scoring Method and Maximum Attempts Preview the Lesson View or Change Scores Complete All Attempts for All Students for a Lesson Essays View Grades from SoftChalk Lessons in the Blackboard Gradebook Print or Email Scores Adding Non-Scored Lessons Using Link Selector Adding a Non-Scored Lesson using the Blackboard Rich Text Editor Adding Non-Scored Lessons in Blackboard Ultra Managing your SoftChalk Lessons with Blackboard Edit a SoftChalk Cloud Lesson Link to a Discussion Forum within a Lesson In Blackboard: LTI Links and Course Copy Blackboard Administrator LTI 1.3 Tool Provider setup Add a new LTI 1.3 tool provider Manage placements LTI 1.0/1.1 Tool Provider Setup Troubleshooting Help Copyright Information | Anchor |
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IntroductionThis guide is for instructors who have SoftChalk Cloud accounts and covers linking to or uploading your SoftChalk lessons into the Blackboard learning management system.
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Links to SoftChalk FAQs, System Specs and GuidesFor your instructors, you may want to post the URLs for our guides (see below). As we update the guides, the URLs will remain the same.
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SoftChalk CloudAs mentioned in the previous table, SoftChalk Cloud is an award-winning, multi-function platform that combines a learning object repository, content authoring and hosting and management features.
With a SoftChalk Cloud account, you can:
- Create and update your content in one place by logging into your SoftChalk Cloud account whether you are at work or at home. (SoftChalk Create is part of your Cloud account.)
- Link to your content in many places.
- Search for content in SoftChalk Share (SoftChalk Cloud's public content repository) and add it directly to your lessons. You can modify the content you find with a SoftChalk Cloud account.
- Collaborate with other instructors on SoftChalk lessons. For more details, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk Cloud Guide.
- Collect scores using the SoftChalk ScoreCenter Feature. Grades from your SoftChalk lessons can appear within the gradebook of your learning management system.
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Volume Purchase or Purchase OrderTo take advantage of volume purchasing (or if you plan to purchase a SoftChalk Cloud account with a purchase order), please contact sales@softchalk.com.
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Enterprise SoftChalk CloudYour institution also has the option to purchase an Enterprise SoftChalk Cloud. Please contact sales@softchalk.com
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Individual Purchase on the SoftChalk Cloud WebsiteA SoftChalk Cloud account is available as a yearly subscription. You can purchase a SoftChalk Cloud account on our Buy Now page. Fill out the information and submit your credit card information.
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Trial SoftChalk Cloud AccountTry out a SoftChalk Cloud account for 30 days. Click the Free Trial button (see below) and fill out the information.
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SoftChalk Lessons in Blackboard | Anchor |
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If you are a SoftChalk Cloud user, please see the section
SoftChalk Cloud Users.
If you don't have a SoftChalk Cloud account and you are using the desktop version of SoftChalk, please see our
Blackboard and SoftChalk Desktop Integration Guide.
If you are a Blackboard administrator, see the section
Blackboard Administrator for instructions on configuring and enabling the "SoftChalk Link Selector" tool. The Link Selector tool allows instructors to link their SoftChalk lessons directly into their Blackboard courses and have student scores from those lessons pass directly into the Blackboard gradebook. The SoftChalk Link Selector tool uses LTI (Learning Tools Interoperability) to integrate with Blackboard.
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Blackboard and SoftChalk Cloud Integration Guide Web LinkPlease note the URL below for this guide. As we update this guide, this URL will remain the same. https://softchalk.atlassian.net/wiki/download/attachments/121929729/lms_blackboardcloud.pdf?api=v2
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SoftChalk Cloud Users...
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Overview: How SoftChalk Cloud Content Works with Blackboard - Create Content: you will use a SoftChalk Cloud account to create and save your lesson in the Cloud (see the SoftChalk Cloud User Guide for additional information about this). After creating and saving a lesson in SoftChalk Cloud, your lesson will be assigned a unique hyperlink that you can use to share your lesson with your students in Blackboard.
- Link Your Lesson: you will use the SoftChalk Link Selector app to link your lessons into your Blackboard course(s). Additional step-by-step instructions for the SoftChalk Link Selector are provided below. A single SoftChalk lesson can be linked into as many Blackboard courses as you wish. If you wish to collect scores in your Blackboard gradebook, student scores for your lesson will pass into each individual course gradebook.
- Update Content: if you should need to update your lesson, you will login to SoftChalk Cloud, edit your lesson, and save it. Immediately and simultaneously, all courses in Blackboard that are using that lesson will be automatically updated.
- Student Access: your students do not need to have accounts on SoftChalk Cloud to use your SoftChalk content in Blackboard. Students will login to your Blackboard course and click on your SoftChalk lesson links to view your content. To the student, the content is seamless with Blackboard and appears to be native Blackboard content. If you are tracking student scores, the SoftChalk lesson scores will pass directly into the Blackboard gradebook for students to view the same way they view native Blackboard gradebook information.
- Collect Scores: Before linking your SoftChalk lessons into your Blackboard course, you will decide if you want to collect scores from your students or if you want your lessons to be "practice" lessons and you don't need to collect scores. Each time you link a lesson into Blackboard, you can decide whether or not to collect scores. Many instructors use both "scored" and "practice" lessons within a course. NOTE: a single SoftChalk lesson can be linked into multiple Blackboard courses simultaneously and can be set to report scores in some courses and set to not report courses in other courses. In other words, the same lesson can be used simultaneously in different ways in different courses.
To use SoftChalk Cloud lessons in your Blackboard course, your lesson must be linked into your Blackboard course. SoftChalk provides a Blackboard app – SoftChalk Cloud Link Selector - that makes it easy to create these links.
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Adding Scored Lessons using Link SelectorThis section describes how to add scored SoftChalk lesson links into your Blackboard course using the SoftChalk Link Selector app. It is assumed that you have already created your SoftChalk lesson and saved it into your SoftChalk Cloud account.
- Log into your Blackboard account. At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it. At the left, choose Content.
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- Under the Build Content menu, select SoftChalk Cloud Link Selector (see below).
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- Expand the lesson folders of your SoftChalk Cloud account and select your lesson.
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- Then choose LTI Link and Select.
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- The lesson is then inserted within the course as a new assignment.
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- Click on the arrow icon next to the assignment title to adjust the assignment point value to match the points available within the lesson.
- Scroll down and click Submit.
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Adding Scored Lessons using Copy and Paste- After copying the LTI Link for your lesson (see the section Copy the LTI Link for Your Lesson in the SoftChalk Cloud Guide.), log into your Blackboard account. At the top of your screen, click the Courses tab.
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- Enter a name for your lesson and for the URL paste the LTI hyperlink (see below). (Notice that lti is included in the path that you pasted.)
IMPORTANT: Be sure to select This link is to a Tool Provider. Leave the Tool Provider XML field blank.
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- For Enable Evaluation, select Yes. Enter the points possible for your SoftChalk lesson. (The value does not have to be 100, but it should match the number of points for your lesson.) For Visible to Students, select Yes (see below).
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- Under Description, you can enter a description if you like.
IMPORTANT: We have identified a few Blackboard errors that occur with certain formatting in the description area. Please click on a link below to see the FAQ explaining the error:
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- Scroll to the bottom and click Submit (see below).
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Adding Scored Lessons in Blackboard Ultra- After copying the LTI Link for your lesson (see the section Copy the LTI Link for Your Lesson in the SoftChalk Cloud Guide.), log into your Blackboard account. At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it.
- In the Blackboard Ultra course, click the
icon to add a new item and then select Create from the list of options.
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- Use the drop-down menu to make the lesson Visible to students.
- For Configuration URL, paste the LTI hyperlink (see below). (Notice that scorecenter/lti is included in the path that you pasted.)
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- Select Create gradebook entry for this item.
IMPORTANT: A 24-hour default Due date will automatically appear. You can remove or edit the default date/time.
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- Under Description, you can enter a description if you like.
IMPORTANT: We have identified a few Blackboard errors that occur with certain formatting in the description area. Please click on a link below to see the FAQ explaining the error:
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- Scroll to the bottom and click Save (see below).
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OverviewWhen a SoftChalk Cloud lesson is linked into a Blackboard course as a scored lesson, the instructor can use SoftChalk ScoreCenter to view detailed student score results, as well as configure various scoring options for the lesson. Instructors access the SoftChalk ScoreCenter directly in Blackboard.
Note that although you can view student scores via the SoftChalk ScoreCenter, the student's grades are also passed directly into the Blackboard course gradebook, where the instructor also has access to view and edit individual student grades.
The SoftChalk ScoreCenter serves a variety of functions that allow the instructor to:
- Set the Maximum Attempts: Determine how many times a student can access a lesson (unlimited times or a specific number of times).
- Set the Scoring Method: Determine which attempt score is sent to the Blackboard gradebook (i.e., first attempt score, highest score, most recent score, or average score).
- View all student attempt details and see how many students have completed the lesson, how many total attempts have been made, average score, etc.
- View individual detailed student scores. All student attempts are saved and are viewable. You can see how many attempts each student has made, how long the student spent on each attempt, start and end dates/times for each attempt, and detailed score data (lesson scores, which questions or activities were attempted, etc.)
- Modify scores. You can update individual student scores, and you can force completion for all students (this closes out a score for any student who has unfinished attempts or no score.
- Clear Attempts and Re-Open Attempts
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Accessing SoftChalk ScoreCenter in BlackboardAn instructor accesses the SoftChalk ScoreCenter in Blackboard by clicking on a SoftChalk lesson link that is scored.
- Click on a SoftChalk scored lesson link in your Blackboard course.
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- instructor view of ScoreCenter will appear. Once students have accessed the LTI linked lesson, the instructor will see a list of Learner names and will have access to the details of their attempt.
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The following sections describe how the SoftChalk ScoreCenter features work.
Class AverageAt the top of the ScoreCenter, you will see a 'Class average' summary of all learners attempts on the lesson. This summary will include:
- the total number of Learners
- a visual representation of scores obtained
- the overall lesson high and low scores obtained
- total score possible
- Scoring Method and Max Attempts settings for the lesson
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The next section will display the total number of attempts that have been made on the lesson. This section will also list Average Score and Class Percentage for the overall lesson and for each scored Activity, Quiz Popper, or Quiz Group in the lesson.
At the top, click to identify which Activity, Quiz Popper, or Quiz Group was scored in the column. The tooltip will also display the 'Question' and 'Possible Answers' for Quiz Poppers and Quiz Group questions. Each interactive will display the average score and class percentage of correct responses as well as if the 'Allow Retry' option was enabled, offering Learners another chance at the interactive to improve the score.
Learners that have accessed the lesson will display listed at the bottom of ScoreCenter. Quickly see the number of attempts the Learner made, attempt score, and details of their attempt.
An asterisk next to score helps to easily identify scores made on a previous version of the lesson.
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| The Learner made the correct answer choice and obtained full credit for the Activity, Quiz Popper, or Quiz Group.
Click on the icon to view the Quiz Poppers and Quiz Group questions and possible answers, score, and the Learner chosen answer choice. |
| The Learner made the incorrect answer choice and did not obtain any score for the Activity, Quiz Popper, or Quiz Group.
Click on the icon to view the Quiz Poppers and Quiz Group questions, possible answers, score, and the Learner chosen answer choice. |
| The Learner obtained a partial score for the Activity, Quiz Popper, or Quiz Group by making correct and incorrect answer selections.
Click on the icon to view the Quiz Poppers and Quiz Group questions, possible answers, score, and the Learner chosen answer choice. |
| The Learner did not make or 'Complete' an attempt on the Activity, Quiz Popper, or Quiz Group.
To 'Complete' Quiz Poppers and Quiz Groups, the Check Answers button must be clicked. An Activity will automatically 'Complete' once the Learner finishes the activity. Learners can also click the Complete Activity icon to manually 'Complete' and obtain partial credit. |
IMPORTANT: Be sure to see the next section Set the Scoring Method and Maximum Attempts
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Set the Scoring Method and Maximum AttemptsYou will need to set
the scoring method (i.e. first attempt, most recent attempt, average attempt or highest attempt) and the maximum attempts allowed (unlimited or a specific number of attempts).
All the student attempts will be collected, and you can view all the attempts for each student for each lesson. You can change
the scoring method and maximum attempts at any point. If you want to allow your students only one attempt for the lesson, you need to set that option right away.
- Log into your Blackboard account and choose your course from the Courses dropdown menu at the top. At the top left, select Content.
- Click on name of your lesson.
- The SoftChalk ScoreCenter screen appears. Use the Actions drop-down menu to select Change Scoring Method.
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- Select a scoring method from the drop-down menu and be sure to click Save changes (see below).
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- At the SoftChalk ScoreCenter screen, use the Actions drop-down menu to select Change Maximum Attempts.
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Preview the LessonTo test the lesson, you need to be logged into your course as an enrolled student or impersonate an enrolled student in the course.
IMPORTANT: Be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test the ScoreCenter feature. If you are logged into your SoftChalk Cloud account while logged into Blackboard and taking a lesson, then the scores won't be recorded.
Using the SoftChalk Link Selector to add your SoftChalk lessons to your course will automatically log you into your SoftChalk Cloud account. If you have exited your browser, you may still be logged into
SoftChalk Cloud, so please go to
SoftChalk Cloud and see if you are logged in.
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View or Change Scores- Log into your Blackboard account and choose your course from the Courses dropdown menu at the top. At the top left, select Content.
- Click on name of your lesson.
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The SoftChalk ScoreCenter screen appears. Click on a specific learner's name to display a dropdown menu of the student's attempts.
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| Completed Attempt
The learner has successfully completed the lesson by clicking on the Finish button located on the last page of the lesson or the instructor has manually completed the attempt using the ScoreCenter Actions menu. |
| Incomplete Attempt
The learner has opened the assignment and connected to ScoreCenter but has not clicked on the Finish button located on the last page of the lesson.
Instructors can manually complete the attempt using the ScoreCenter Actions menu. Please see the Complete All Attempts for All Students for a Lesson section for additional information. |
| Changed Score
The instructor has manually changed the score for the attempt.
See steps 7-8 below to learn how change a score using the ScoreCenter Actions menu. |
| Cleared Attempt
The instructor has manually cleared the attempt. This attempt is not reflected in the gradebook or calculated as part of the Average Score.
See step 9 below to learn how clear an attempt using the ScoreCenter Actions menu. |
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- Enter a new score and click Change Score (see below). IMPORTANT: An attempt has to be complete before you can change the score.
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Be sure to click Complete Attempt.
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Complete All Attempts for All Students for a LessonYou have the option to complete all attempts for all students for a lesson. You may find that your students have neglected to complete their attempts (i.e. they have neglected to click Finish on the last page of the lesson – clicking Finish sends a completion status to the gradebook).
IMPORTANT: You may want to do this procedure after the availability of your lesson has expired.
IMPORTANT: This procedure cannot be undone. (You can change individual scores or re-open individual attempts if you need to.)
- Log into your Blackboard account and choose your course.
- Go to the area where you have your content or assignments.
- Click on the name of your lesson.
- Use the Actions drop-down menu to select Complete All Attempts.
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EssaysIf you use essays in your lesson, you can view the essays within the ScoreCenter area (see the previous section View or Change Scores). Please note the following important information.
- In SoftChalk Create, insert an essay (Insert/QuizPopper/Essay) and assign points to the essay. (Assigning points is optional.)
- Remind your students to click Finish for each essay (see below).
Score an Essay
Essays that you have assigned points to must be manually scored for each student's attempt.
You can modify the score for the lesson based on the points you decide to give to the Please read the important information below:
You will go into the gradebook (i.e. ScoreCenter) and evaluate and score the essay. You can also provide feedback to the student on the essay.
For example, you may have a lesson worth 100 points including one essay worth 10 points. | Anchor |
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Finish button for the essay and then clicks the
Finish button on the last page of the lesson to submit his or her score. At this stage, the student has a score of 90 out of 100 because you will need to evaluate the essay and assign points.
IMPORTANT: Essays that you have assigned points to must be manually scored for each student's attempt. Please read the important information below: You can go into the gradebook (i.e. ScoreCenter), click on a Learner's name, and evaluate the essay. Then modify the score for the lesson using the Actions Change Score menu. You may want to provide feedback to the student on the essay by clicking the Give Feedback button within the Actions menu. (You may want to explain the above process to your students; as mentioned, you also have the option to assign 0 points to an essay if you like.)...
(You may want to explain the above process to your students; as mentioned, you also have the option to assign 0 points to an essay if you like.)
In ScoreCenter, click on a student's name to view a list of attempts they've made on the lesson link. Select one of the attempts to view the Learner Details page. (See the View or Change Scores section above.)
Scroll down and click on an Essay QuizPopper and choose to Grade Essay. Here you can evaluate and score the essay. You can also add feedback for that Essay question here.
When you launch ScoreCenter, a scored Essay will appear with a yellow 'partial credit' icon until graded. A non-scored Essay will immediately appear with the green 'check mark' icon.
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Students can launch the lesson link and click on the Feedback and previous revision link available in the initial popup to view the score and any feedback received for each Essay question from their previous attempt.
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Here students can view the Feedback from instructors of their overall lesson feedback (from the Actions menu Give Feedback option) or the individual Essay feedback.
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View Grades from SoftChalk Lessons in the Blackboard GradebookIf you go to the Gradebook area in Blackboard, you can see that the scores from your lessons appear in your Blackboard Gradebook. (If you want to view or change scores for individual student attempts, see the section View or Change Scores.)
IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test the ScoreCenter feature. (If you are logged into your SoftChalk Cloud account while logged into Blackboard and taking a lesson, then the scores won't be recorded.)
- Log into your Blackboard account.
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At the top of your screen, click the Courses tab.- Within the Course List, click on your course to select it. At the left, choose Content.
- At the left of your screen under Course Management, select Results Center and Full Results Center (see below).
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- Your Results Center shows the scores from your SoftChalk lessons (see below).
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IMPORTANT: If you want to change the grade or change your scoring method (most recent score, first score, etc.), please see the section
Set the Scoring Method and Maximum Number of Attempts.
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Print or Email ScoresWe recommend the use of the ScoreCenter feature mentioned previously (see the section ScoreCenter Overview) to collect scores but if you want to have students print certificates or email you their scores, please see the basic steps below:
- Create scored quiz questions and/or activities within your SoftChalk lesson and assign points for each quiz question or activity.
- Add the email feature within your SoftChalk lesson. For SoftChalk Create, choose Properties/Lesson Certificates.
- Make the appropriate selections under Properties/Lesson Certificates.
- On the last page of your lesson within the web browser (e.g. Chrome, Internet Explorer, Firefox, or Safari), is an area for students to type their name or identifier and then click Email Score, Print Certificate and/or Print Score Summary. (You can preview your lesson on your local computer to see how this works.)
- For more details, please search on Options for Tracking Scores within the SoftChalk Create Guide.
With the email option, you will get an email from each student for each attempt the student made for the lesson.
As mentioned previously, we recommend the use of the ScoreCenter feature as you won't have to manage individual emails.
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Adding Non-Scored Lessons Using Link SelectorThis section describes how to add non-scored SoftChalk lesson links into your Blackboard course using the SoftChalk Link Selector app. It is assumed that you have already created your SoftChalk lesson and saved it into your SoftChalk Cloud account.
- Log into your Blackboard account. At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it. At the left menu, choose Content.
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- Under the Build Content menu, select SoftChalk Cloud Link Selector (see below).
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- Expand the lesson folders of your SoftChalk Cloud account and select your lesson.
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- The lesson is then inserted within the Course as a new assignment.
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- Click on the arrow icon next to the assignment title to adjust the assignment point value to match the points available within the lesson.
- Scroll down and click Submit.
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Adding a Non-Scored Lesson using the Blackboard Rich Text EditorThis method of adding SoftChalk non-scored items into your Blackboard course uses the SoftChalk Link Selector feature that is available in the rich text editor in Blackboard. This allows you to add SoftChalk content into any Blackboard content area that uses the Blackboard rich text editor – this includes Files, Discussions, Quizzes and Surveys. The instructions below describe adding a SoftChalk lesson using the Blackboard File tool, but the process is similar for Discussions, Quizzes and Surveys.
- Log into your Blackboard account. At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it. At the left, choose Content.
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- Under the Build Content menu, select Item.
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- Click 'Add Content' to see a list of available options; scroll down to select 'SoftChalk Link Selector'.
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The Link Selector application dialog will display. NOTE: If this is the first time you are accessing the SoftChalk Link Selector from Blackboard, you will be prompted to enter your SoftChalk Cloud username and password. After successfully entering this information, a secure connection is established between your Blackboard account and your SoftChalk Cloud account.
Thereafter, when you use the SoftChalk Link Selector tool in Blackboard, you will be automatically logged into your SoftChalk account and will not be prompted for this information again.
- Expand the SoftChalk Cloud folder tree until you locate the item to add to the course. Note that because you are adding a non-scored item to your course, you may choose from your SoftChalk lessons or files.
- Click on the item name to select it in the folder tree, then choose either the 'Hyperlink' or the 'Embed' option at the top of the dialog.
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Note that embedded content will load in a frame in your Blackboard course, while hyperlinked content will appear as a link that when clicked by the student will load the content in a new tab or window.
- Once you have chosen an item and a display type (hyperlink or embed), click 'Select' to place the content into your new Item in Blackboard.
- Fill out any remaining required description or title information in the Blackboard Item dialog and then click 'Submit'.
- Once published the Item will show within the selected Blackboard course.
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Adding Non-Scored Lessons in Blackboard Ultra- Save your SoftChalk lesson to your SoftChalk Cloud account. See the section Save a Lesson to the Cloud in the SoftChalk Cloud Guide.
- Copy the Hyperlink (NOT the LTI Link) for your lesson. See the section Copy the Hyperlink for Your Lesson in the SoftChalk Cloud Guide.
- Log into your Blackboard account.
- At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it.
- In the Blackboard Ultra course, click the icon to add a new item and then select Create from the list of options.
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- Select Link.
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- Enter a name for your lesson.
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- Use the drop-down menu to make the lesson Visible to students.
- For Link URL, paste the hyperlink (see below).
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- Under Description, you can enter a description if you like.
- Scroll to the bottom and click Save (see below).
IMPORTANT: Be sure to see the next section Set the Scoring Method and Maximum Attempts
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Managing your SoftChalk Lessons with BlackboardOne of the primary reasons for using SoftChalk Cloud with Blackboard is the ease of managing your Blackboard content. When you build your content in SoftChalk Cloud and link it into your Blackboard course, updating your content is quick and easy!
For example, lets imagine that you create a lesson that you link into three different Blackboard courses. As explained above, you can track scores for that lesson into each of those courses simultaneously (and independently). If you decide to make an update to the lesson, you don't have to login to each course and update. Instead, you will login to SoftChalk Cloud and update your lesson. As soon as you save the lesson in SoftChalk Cloud, every course it is linked in Blackboard is simultaneously and immediately updated! One click to save, and all three courses are updated!
Additionally, at the end of the semester, you can copy your Blackboard course that contains your SoftChalk lesson links. All links will be automatically ready for your students in your new course to use. You don't have to make any updates to the Blackboard course to re-use your SoftChalk links. So easy!
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Edit a SoftChalk Cloud LessonIf you used the LTI Link or Hyperlink to your SoftChalk Cloud lesson, then you can easily edit your lesson within your SoftChalk Cloud account. (You don't have to paste in a new LTI Link or Hyperlink; simply edit your current lesson in SoftChalk Cloud and the LTI Link or Hyperlink for this lesson will still work.)
IMPORTANT: If you wish to edit a lesson for which you are tracking scores within Blackboard. we recommend that you do not make scoring changes to the lesson if students have already started taking this lesson.
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Link to a Discussion Forum within a Lesson (The following instructions assume you already have a forum set up under the Discussion Board.)
- IMPORTANT: Log into your Blackboard account as a student (rather than as the instructor).
- At the top of your screen, click the Courses tab.
- Within the Course List, click on your course to select it.
- On the left sidebar, select Tools.
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- Within the Tools area, select Discussion Board (see below).
- Right-click on the name of your forum and choose Copy Link Location (Firefox) or Copy shortcut (Internet Explorer) (see below).
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- Start SoftChalk and open your lesson.
- Select some text in your lesson.
- Choose Insert/Hyperlink.
- In the URL or Selected file area, use Ctrl+V to paste the link (or right-click and choose Paste.)
- Click OK.
- Save your lesson.
IMPORTANT: The link will only work when you're in Blackboard (not if you preview your lesson on your local computer). If you get an Access Denied Error, then you may have neglected to log in as a student. See step #1 above.
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In Blackboard: LTI Links and Course CopyWhen copying a course that has LTI links in Blackboard, be sure to select the Results Center Columns and Settings option (see below). (To copy a course in Blackboard, log into Blackboard and select the course you want to copy. At the left, choose Packages and Utilities/Course Copy.)
(Otherwise, there are no Blackboard gradebook columns for the LTI links. Scores from LTI lessons would not pass to the Blackboard gradebook unless the Results Center Columns and Settings option is selected before the course copy.)
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Blackboard AdministratorThe steps below are for your Blackboard administrator to enable the LTI/ScoreCenter feature for your Blackboard server. For details on the LTI/ScoreCenter feature, see the section Scored Lessons (Cloud Users).
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LTI 1.3 Tool Provider setup...
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Add a new LTI 1.3 tool provider- From the Administrator Panel, select LTI Tool Providers.
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- Institution Policies should be set to send the Role in Course and Name.
- Allow Grade Services should be set to Yes.
- Membership Services and User Acknowledgement Message can be set to No.
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- Select Submit to register the tool.
- You'll receive a 'Deployment ID' for your LMS instance.
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- Finally, send an email to help@softchalk.com with the subject line Blackboard LTI 1.3 Registration and provide the Blackboard system URL and the 'Deployment ID'; we will perform the final registration to enable the Tool Provider's connection with SoftChalk ScoreCenter.
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Manage placements- From the LTI Tool Providers page, open the SoftChalk Cloud – LTI 1.3 tool's menu and select Manage Placements.
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- Leave the option to Launch in New Window deselected.
- Fill in the Target Link URI with: https://www.softchalkcloud.com/lti/content
- Select Submit.
IMPORTANT: Once you have created the LTI 1.3 SoftChalk Tool Provider, you do not want to delete the tool provider.
If the LTI 1.3 Tool Provider is deleted and re-created in the LMS, a new key/secret is generated. Since the key/secret is different, all content published using the prior key/secret will break. Faculty will need to re-create the assignments.
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LTI 1.0/1.1 Tool Provider SetupAs a Blackboard administrator to use the ScoreCenter feature, you need to register with SoftChalk and configure the ScoreCenter for your system.
If you have a test server that is a different physical server from your production server, you'll need to register each server separately.
- To register with SoftChalk for a consumer key and secret, if you have not registered with SoftChalk for a consumer key and secret (or you cannot find your previous key and secret), please contact help@softchalk.com and provide the following information to register with SoftChalk and receive authentication credentials (i.e. an OAuth Consumer Key and an OAuth Consumer Secret). If you have a test server and a production server, you may send us two LMS URLs and we will register both of them. (You will receive a separate email with a unique key and secret for each registered URL.)
- Your institution name
- LMS URL
- First Name (optional) of the person registering with us
- Last Name (optional) of the person registering with us
- Email for this registration (the email can be a specific person's email or a generic email such as lmsadmin@myinstitution.edu)
- It is okay to use a different key and secret for your LTI configuration from your SoftChalk Publish with ScoreCenter building block. IMPORTANT: Please keep the SAME key and secret once you have started collecting scores for your LTI configuration or SoftChalk Publish with ScoreCenter building block.
- After registering, you will receive an email from SoftChalk with information to enter into your Blackboard system (see the steps below).
- Log into Blackboard. Click System Admin tab. Under the Building Blocks area, click Building Blocks.
- Click LTI Tool Providers.
- Click Register Provider Domain (see below).
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- For the Provider Domain, enter www.softchalkcloud.com (see below).
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- For the Default Configuration, select Set globally (otherwise instructors would have to enter the key and secret information). Paste in the Key and Secret information that you received in an email when you registered with SoftChalk (see below).
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- For the Organization Policies section, select Send user data only over SSL and choose the Constituency in Course and Name options for User Fields to Send (see below).
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- For Feature Availability, make the following selections including Allow configured tool providers to post grade (see below).
- Click Submit (see below). IMPORTANT: Be sure to see the next steps on setting the LTI tool to Always On.
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- Test the LTI integration by uploading a lesson and taking it as a student. See the section Scored Lessons.
IMPORTANT: If you get the error message Error Submitting to ScoreCenter and your test server is NOT available to the public, then you probably have a firewall issue. Please see our FAQ I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?
IMPORTANT: If multiple students will be using the same computer, please ask students to close their browser before logging into Blackboard. Otherwise, a score may be recorded to the wrong student.
- If individual students report that they do not see the Finish button at the end of their lesson or the Finish button is disabled, see the Troubleshooting section of the Student Guide to SoftChalk Lessons. Test an LTI Link to see that grades go into the Blackboard gradebook by following the steps in the section Scored Lessons (Cloud Users). IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test the ScoreCenter feature. (If you are logged into your SoftChalk Cloud account while logged into Blackboard and taking a lesson, then the scores won't be recorded.)
- If you plan to copy courses that have LTI links, be sure to see the section In Blackboard: LTI Links and Course Copy.
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TroubleshootingIssue | Description/Resolution |
I am the Blackboard administrator. The SoftChalk Link Selector does NOT appear under the 'Build Content' menu. How can I enable the SoftChalk Link Selector? | Please see the LTI 1.3 Tool Provider setup section of the Blackboard and SoftChalk Cloud Integration Guide and send the 'Deployment ID' and your LMS URL to help@softchalk.com. |
I am the Blackboard administrator. The SoftChalk Link Selector appears under the 'Build Content' menu. Once the SoftChalk Link Selector is clicked, I receive a 404 error. What could be wrong? | SoftChalk may need to finalize the LTI 1.3 integration. Please send SoftChalk support the 'Deployment ID' and your LMS URL at help@softchalk.com. |
I am the Blackboard administrator. The SoftChalk Link Selector is not available in all courses. How do I enable the SoftChalk Link Selector for all courses? | Confirm LTI settings apply to 'existing and new' courses. (System Admin>Tools>LTI)
Confirm the below BI placement settings:
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I am the instructor. I used the SoftChalk Link Selector to add my lesson, but scores are not collected in ScoreCenter or Blackboard gradebook. What could be wrong? | When using the SoftChalk Link Selector Submission Type, be sure to select LTI to add your SoftChalk lesson. Selecting the Hyperlink will not capture scores in ScoreCenter or the Blackboard gradebook. |
I am the instructor. I don't see a 'Finish' button on the last page. What should I do? | When testing scored LTI linked lessons in an LMS to confirm the gradebook connectivity, there are a couple of things to be aware of as the Cloud account owner/course instructor:
- If you are logged in as an instructor in the course, you will not launch the 'Student' view of the LTI lesson, and it will not connect to ScoreCenter in such a way that it will pass any grades. Be sure to log in as a test student or impersonate a student user enrolled into the course.
- If you are logged into the LMS admin account and attempt to access an LTI link, it will likely fail. LTI is only intended to work with users assigned 'Faculty' or 'Student' roles in an LMS. Oftentimes an admin is also enrolled into the course as the instructor, but it is best to test things with a student account if possible.
- If you are logged into your SoftChalk Cloud account, then you will not connect to ScoreCenter. Go to https://softchalkcloud.com and confirm you are not logged into your SoftChalk Cloud account. (Using the SoftChalk Link Selector will automatically log you into your Cloud account.)
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Some students report they do not see a 'Finish' button on the last page. What can I do? | If there is a record for a student's attempt in ScoreCenter, the course instructor can 'Complete' a student's attempt and push the score to the grade book. |
Students report they receive a spinning icon when clicking on the 'Finish' button on the last page. What could cause this? | If your Blackboard administrator has updated to LTI 1.3 users could , then faculty may receive the spinning icon if there are no points associated with the lesson.
Using the LTI Link to add non-scored lessons should have the Enable Evaluation set to 'No' in the course.
If a lesson has already been added to a course and attempts have been made, then there are two options available:
- (recommended) Manually 'Complete Attempts' for students this semester. You can manually complete all student attempts at the end of the semester or complete individual student attempts throughout the semester. Then, use 'No' as the option for next semester's courses.
- Add a simple (scored) 'acknowledgment' quiz or activity at the end of the lesson. This would be a simple interaction that has a point value, but which is not intended to test anything, for example a single Quiz item with the question prompt, "I have completed this required assignment".
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A student's name is not listed in ScoreCenter. What should I do? | If a student is not showing in the ScoreCenter gradebook, their submissions to ScoreCenter did not come across and SoftChalk does not have a record of their work.
Ask the student to access the assignment again, confirm that they see first message reminding them to click 'Finish' on the last page, and make a new attempt. |
Some students receive an Empty Attempt ID error when accessing the lesson. What should I do? | This error is intended to display when there is an issue detected during the LTI launch, a missing Attempt ID value, which would prevent the student from successfully completing the ScoreCenter attempt and posting a score to the LMS gradebook.
Typically, this error is caused by the student's Role in the course. The student must be enrolled as a 'student' within the course.
For impacted students:
- If there is a record for a student's attempt in ScoreCenter, the course instructor should re-open a student's attempt if it has an invalid score so that they can Resume and re-submit for credit.
- If a student was unable to submit and has an 'in-progress' attempt in the ScoreCenter, that student should be directed to access the lesson again to Resume their attempt, then proceed to the end of the lesson and click Finish to submit.
- If a student is not showing in the ScoreCenter gradebook, their submissions to ScoreCenter did not come across and SoftChalk does not have a record of their work – in this case, if a student has submitted alternate proof of completion such as a screen capture, we would suggest that the course instructor manually give credit to the student through the LMS grade center. Or, ask the student to re-take the lesson material.
Since adding the new 'Empty Attempt ID' error, most of the reports from students and instructors have been resolved by clearing the affected attempt and/or requesting that the student refresh and re-take the lesson/module.
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I am an instructor. I receive an error message when accessing my SoftChalk assignment in Blackboard. What could be wrong? | We have identified a few Blackboard errors that occur with certain formatting in the description area. Please click on a link below to see the FAQ explaining the error:
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Please visit our
SoftChalk Support webpage. For purchase information, please contact
sales@softchalk.com.
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