(in-progress) Can I change my username in SoftChalk Cloud?

It is not possible to change usernames as the username is the unique identifier for your SoftChalk content. However, you can create a new account with a new username, create a folder to be shared with the new user and then copy your content into the shared folder.

IMPORTANT: The hyperlinks and LTI hyperlinks for your content as a new user will be different when copied into the new account.

First, create a new SoftChalk Cloud account with the new username

If you are creating a “Free Trial” account, please click on Free Trial in the upper right corner of your screen to complete the online request form. You will receive an activation key via email.
Please see FAQ: How do I create a free trial SoftChalk Cloud account?
If you are creating a licensed account, you will receive an activation key from SoftChalk, or from your school/institution liaison.
Please see FAQ: My institution provided an activation key. How do I create a SoftChalk Cloud account and enter my activation key?

Then create a new folder to share

Log into your original SoftChalk Cloud account.
2. Click on the My Content tab at the top.
3. Click the Lessons link.
4. Under Actions at the right, click Create Folder.
5. Enter a folder title and click Create Folder.
6. The page will automatically navigate to refresh to your Lessons list. Scroll down to find your folder. Click the Share icon to the right of the folder name (it looks like a person).
7. Under Add Trial or Subscription User(s), enter the new username you just created and click Add Users (the plus sign).
8. The username will appear under the *Shared Trial or Subscription User(s)* list. Click Share Folder to save your changes.

Add content to the newly created folder

The web page will refresh and you will see the words (Shared by me) beside your folder name indicating that you have shared a folder.

Expand the folder by clicking on the folder icon at the left of the title.

Create new content in the shared folder.

Click th

Copy the shared lesson into the new account

Log into your new username account.
2. Click on the My Content>Lessons tab at the top.
3. Scroll down to find the shared folder. Click on the name of a lesson within the folder.
4. Under Lesson Actions on the bottom right, click Copy Lesson to My Content.
5. The lesson will now be listed with the 'same title copy' under your Lessons folder. Click on the name of the lesson 'copy'.
6. Under Lesson Actions on the bottom right, click Edit Lesson Properties.
7. Here you can change the name of the lesson if you wish (for example, delete "copy" from the name of the lesson).
8. Click Save Changes.

Please reach out to SoftChalk Support and we can de-activate your previous username. (If you have one account for one activation key, we can activate your new account for you.)

*As noted previously, the hyperlinks and LTI hyperlinks for the copied lessons are different from those for the original lesson. If you previously linked to the original hyperlink, you will need to replace it with the new hyperlink to the lesson in the new username account.