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Enterprise SoftChalk Cloud
Admin Guide
Updated December 15, 2022
Contents
Introduction
Overview
Additional Add-On Features
Enterprise SoftChalk Cloud Administer Guide URL
Admin Features of an Enterprise Cloud
Reports
Cloud Support
Capture Scores from SoftChalk Lessons into Your LMS Gradebook
Overview of LTI
Hyperlink versus LTI Link
Copy a Hyperlink or LTI Link for a SoftChalk Lesson
Shared Content Repository
Save Content to Your Shared Repository
Search for Content in Your Shared Repository
FAQs for Enterprise SoftChalk Cloud Admins
Other Resources and Guides
Learning Management Systems
Help
Copyright Information
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This guide is designed for administrators of an Enterprise SoftChalk Cloud. If you are not yet an Enterprise SoftChalk Cloud customer but would like more details about the features of an Enterprise SoftChalk Cloud, please see our web page Enterprise SoftChalk Cloud. For additional details, please contact learnmore@softchalk.com.
If you are brand new to SoftChalk Cloud or if you would like more details about SoftChalk Cloud, please see our SoftChalk Cloud Guide and our SoftChalk Cloud Quick Start Guide.
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| The Reports area allows you to view, download and print detailed statistics of site usage. |
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LTI Counts refers to usage for LTI links.
If you would like an explanation on how an LTI link of a SoftChalk lesson is used to student capture scores in your learning management system, please see the section Capture Scores from SoftChalk Lessons into Your LMS Gradebook.
| LMSUnique Learner – This LMS report shows how many unique learners (i.e., students) used LTI links through a certain date range. |
| Users, User Statistics and LessonsFollowing the same logic, you can find detailed information in the other LTI Counts areas – Users, User Statistics and Lessons (see image to the left) on usage for specific Users (i.e., Cloud accounts) or specific Lessons. For instance, you could find out which instructors are using LTI links or see the most widely viewed LTI-linked lessons on your site. Again, this data relates to LTI usage. To see the number of lesson hits (hyperlinks plus LTI links), see the section Usage. |
Other Score Center Counts
| As mentioned below, if your institution is using LTI links, this Other Score Center Counts report may be irrelevant for you. |
For many Enterprise SoftChalk Cloud customers, this report may not be relevant.
For other Enterprise SoftChalk Cloud customers that may not have an LMS or may have chosen NOT to use the LTI feature within their LMS, this report would be useful. This report applies to users who are using the ScoreCenter menu option within their Cloud accounts. Using the ScoreCenter menu option requires viewing and downloading spreadsheets of student scores. Scores using this menu option do not integrate into an LMS.
IMPORTANT: If your LMS supports the LTI feature, you may want to turn off this ScoreCenter menu item (via the permission groups) for your users. It is simply easier for users to paste LTI links into an LMS to capture scores in the LMS gradebook rather than using spreadsheets. For details on the LTI feature, please see the section Capture Scores from SoftChalk Lessons into Your LMS Gradebook. 
If your institution has chosen to leave the Cloud ScoreCenter menu option available for users (see above), you can run this report to see the number of Cloud ScoreCenter attempts per user.
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| Registered Users and Lesson Views
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The Cloud Support section covers most of your typical administrator functions includingcreating notifications, managing user permissions and groups, and accessing general userprofile information.
The table below briefly introduces each of the admin functions available to you on yourEnterprise SoftChalk Cloud, and the following sections cover them each in more detail.
Feature | Description |
View usage statistics for your Enterprise SoftChalk Cloud. Admins can view charts detailing site data usage, number of users and the amount of content uploaded to the site. | |
Create site-wide notifications to display for a set period of time for all users. | |
Permission groups control what level of access other users on the site have. Admins can create custom groups in addition to the default groups in order to limit data usage or other features of your Enterprise SoftChalk Cloud. | |
View the existing license for the site and can remove users from the current license. Admins can retrieve the activation keys for their site from this interface. | |
Remove a certain search option (i.e., Subject or Grade Level) from the Advanced Search for your Shared Content Repository. | |
Perform common user administration tasks: impersonate other users, reset user passwords/avatars, download user data and view user Profile info. | |
Move content from one SoftChalk Cloud account to another. | |
Control images and links displayed on main page of your Enterprise SoftChalk Cloud. |
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For a typical Enterprise SoftChalk Cloud, we will set up three default groups: Standard User, Admin and Expired.
Permission Group | Description of User Permissions |
Standard User | These users have up to 2 GB of storage space for each account.
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Admin | These users have the same permissions as a Standard user above plus the admin features under the Admin tab. |
Expired | These users can log in but cannot create or edit content. Hyperlinks and LTI links to their content are inactive. There is a Subscribe link for these users where they could re-activate their account. |
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- Log into your Enterprise SoftChalk Cloud with your admin account.
- Click the Admin tab.
- Click the Cloud Support tab.
- Select the Licenses menu at the right.
- Click on the View License Activations icon. (The icon to the right of this icon lets you download the list of all registered users – for all activation keys.)
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Impersonate other users to troubleshoot problems. You can also send a reset password email to a user.
First you can search for a user. Click on the + to bring up the search area.
After finding a user, you can:
- Send a reset password link to the user
- Remove the profile image for the user
- Become the user to troubleshoot
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Add rotating banner images and links displayed on the home page when users log in.Up to eight banners can be set as active at a time. Additional banners can be created and stored under Available Banner Entries. The order for the banners is controlled by the order in the list shown below. You can change the order by dragging and dropping.You can edit a banner by clicking the pencil icon; you can delete a banner by clicking the trash can. Click Create Entry to create a new banner.
Under the Type menu, notice that you have several options. If you wanted to highlight certain types of lessons that have been saved as Public to your Enterprise SoftChalk Cloud, you could select the Type as Search rather than Image and fill in the search criteria. Another option is to highlight a certain user (who has saved content as Public to your Enterprise SoftChalk Cloud) by selecting Featured User and then fill in the username.
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- You can share folders with specific Enterprise SoftChalk Cloud users. For details on how to share folders, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk Cloud Guide.
- You have the option to save your content with a Public privacy option to your Enterprise SoftChalk Cloud so that all Enterprise SoftChalk Cloud users can search on and use this content.
- This shared public content is only available to users on your Enterprise SoftChalk Cloud once they have logged into their Enterprise SoftChalk Cloud accounts.
- You can search this content by:
- Keyword
- Subject
- Grade Level
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- Log into your Enterprise SoftChalk Cloud account and navigate to My Content / Lessons (or Learning Objects or Files).
- Click on the name of the lesson you want to add to the shared Repository.
- Under Lesson Actions at the right, click on Edit Lesson Properties.
IMPORTANT: Notice when you are editing properties, you are editing the information associated with the lesson and NOT the lesson itself. To edit the lesson, you must use SoftChalk Create Online. (See the section Edit in Create Online in the SoftChalk Cloud Guide.)
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- Click on the name of the item that you want to add to the shared Repository.
- Using the Actions menu at the right, click on Edit Lesson Properties. (Or Edit Learning Object Properties)
IMPORTANT: Notice when you are editing properties, you are editing the information associated with the lesson and NOT the lesson itself. To edit the lesson, you must use SoftChalk Create Online. (See the section Edit in Create Online in the SoftChalk Cloud Guide.)
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Content Privacy Options are not a site default but rather set by the user for each lesson or learning object.
As shown previously, you set this Privacy option within your Cloud account. As mentioned previously, the default option is Personal. When updating the Privacy option, you will see the following options.
See the table below for an explanation of the different options. The LTI link is only available for the Personal option. For an explanation of an LTI link, see the section Hyperlink versus LTI Link.
Privacy Option | Description |
Public | Your item will appear in the search results when searching your Enterprise SoftChalk Cloud repository. Public content is NOT visible to users who are outside your Enterprise SoftChalk Cloud and expired users (users without a current activation on your site). There is no LTI Link for your item. |
Personal | Your item will NOT appear in the search results for your site; however, you can use links to your content at your discretion. In other words, you can share a link or embed code to this content. You can also paste the LTI link into your LMS to capture student scores in your LMS gradebook. There is an LTI link for your item. |
No Access | Only you (or others who share access to your content folders) can view or edit the item. There is no LTI Link for your item. |
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- Log into your Enterprise SoftChalk Cloud website.
- At the top right in the login area, type a keyword such as algebra and press Enter.
- To use this content, see the section Use Public Content.
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Question | Answer |
I am new to SoftChalk Cloud. | Yes, please see our SoftChalk Cloud Quick Start Guide. |
We have the Single Sign On (SS0) feature. | LDAP Single Sign On |
We do NOT have the Single Sign On feature. | Make sure that you know which activation key corresponds to the permission group that you would like to assign to the new user. (For details on activation keys, see the section NON Single Sign On – Several Activation Keys.)
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We have users with content on softchalkcloud.com. | Please ask your users to set up an account on your Enterprise SoftChalk Cloud. |
Is there a way that I can impersonate a user to help answer questions for a specific user? | Yes, admins have the "become a user" feature. Please see the section Users for details. |
Where can I download a list of registered users on our Enterprise SoftChalk Clouds? | There are two places where you can download a list of registered users:
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I want to move a user into the Admin permission group. In other words, I want to change a user's permission group. How do I do this? | Go to Admin / Cloud Support / Permission Groups. Then see the section Add a User into a Permission Group. |
How do I remove a user from our Enterprise SoftChalk Cloud site? | If the user has content that you want to transfer to another user before you delete the original user, you can use the Migrate User Content feature. After the content is migrated to another user, you can do the following to remove this user from your Enterprise SoftChalk Cloud site.
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For integration guides with various learning management systems, please see the next section Learning Management Systems.
Resource | Description |
Contains instructions for quickly setting up a SoftChalk Cloud account, creating a SoftChalk lesson and putting a link into your LMS. | |
View sample lessons created by SoftChalk customers. | |
The videos are typically 2-5 minutes long and cover Getting Started with SoftChalk Cloud as well as saving a lesson to SoftChalk Cloud, using images in SoftChalk, and creating quizzes and activities. | |
Sign up for free SoftChalk webinars including Introductory Webinars for getting started with SoftChalk Cloud. | |
Contains info on how to create a Cloud account, collaborate on lessons with other instructors, share content and find content to use in our SoftChalk Share repository. | |
Gives details on using SoftChalk Create, our award-winning content authoring software. SoftChalk Create is a feature within your SoftChalk Cloud account. | |
Contains info for students taking SoftChalk lessons. Includes a Troubleshooting section. | |
If you are already familiar with the desktop version of SoftChalk Create and want to start using SoftChalk Cloud, this is the guide for you. | |
Describes options for incorporating PowerPoint and Google Slides content into your SoftChalk lessons. | |
Gives the system specifications for both instructors who are creating content (e.g., SoftChalk lessons) and students who are viewing SoftChalk lessons in web browsers. | |
Frequently Asked Questions about SoftChalk Cloud and SoftChalk Create (our award-winning content authoring program that is a feature of SoftChalk Cloud). |
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As mentioned previously, in order to use the scored lesson feature shown in the Scored Lesson Videos below, your LMS administrator needs to enable the LTI feature in your LMS. Instructions for the LMS administrator for enabling this LTI feature are found in the guides below. Typically, this process takes thirty minutes for the LMS administrator.
Please contact your institution's technical support to see if the LTI feature has been enabled.
LMS | Videos | Guide |
Blackboard | ||
Brightspace by D2L | ||
Canvas | ||
Jenzabar | ||
Moodle | ||
Schoology |
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