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Blackboard and SoftChalk™ Cloud Integration Guide Updated December 20, 2019
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Contents
Introduction
Links to SoftChalk FAQs, System Specs and Guides
SoftChalk Cloud
Volume Purchase or Purchase Order
Enterprise SoftChalk Cloud
Individual Purchase on the SoftChalk Cloud Website
Trial SoftChalk Cloud Account
SoftChalk Lessons in Blackboard
SoftChalk Cloud Users
Scored Lessons
ScoreCenter Overview
Basic Procedures
Copy the LTI Link for a Lesson in SoftChalk Cloud
Paste the LTI Link into Blackboard
Set the Scoring Method and Maximum Attempts
Preview the Lesson
View or Change Scores
Complete All Attempts for All Students for a Lesson
Essays
View Grades from LTI Lessons in the Blackboard Gradebook
Print or Email Scores
Non Scored Lessons (Cloud Users)
View the Non-Scored Lesson
Edit a SoftChalk Cloud Lesson
Collaborate with Other Instructors on SoftChalk Lessons
Link to a Discussion Forum within a Lesson
In Blackboard: LTI Links and Course Copy
Blackboard Administrator
Help
Copyright Information

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For your instructors, you may want to post the URLs for our guides (see below). As we update the guides, the URLs will remain the same.

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Item

Description and URL

SoftCh

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alk FAQs

Search our FAQs
https://softchalk.atlassian.net/wiki/spaces/SKB/pages/196182576/SoftChalk+FAQs

System Specifications and Supported Br

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owsers

This web page lists the system specifications for instructors and students.
http://softcha

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lk.com/features/system-specifications

Blackboard and SoftChalk Cloud Integration Guide

This guide has step by step instructions for linking your SoftChalk Cloud lessons into Blackboard. Please note that scores from SoftChalk lessons can go into your Blackboard gradebook.
https://softchalk.atlassian.net/wiki/download/attachments/121929729/lms_blackboardcloud.pdf?api=v2

Student Guide

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to SoftChalk Lessons

This Student Guide includes a Troubleshooting section.
https://softchalk.atlassian.net/wiki/download/attachments/200114368/studentguide.pdf?api=v2

SoftChalk Creat

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e Gu
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ide

SofChalk SoftChalk Create is SoftChalk's content authoring program. It is available in both a web launch version (as part of a SoftChalk Cloud Account - see the section SoftChalk Cloud) and in a desktop version.
https://softchalk.atlassian.net/wiki/download/attachments/129532299/createguide.pdf?api=v2

SoftChalk Cloud

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Guide

SoftChalk Cloud is an award-winning, multi-function platform that combines a learning object repository, content authoring, hosting and management features. https://softchalk.atlassian.net/wiki/download/attachments/129404604/cloudguide.pdf?api=v2

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As mentioned in the previous table, SoftChal

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k C
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loud
is an award-winning, multi-function platform that combines a learning object repository, content authoring and hosting and management features.
With a SoftCh
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account, you can:

  • Create and update your content in one place by logging into your SoftChalk Cloud account whether you are at work or at home. (SoftChal
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    k Create is part of your Cloud account.)
  • Link to your content in many places.
  • Search for content in SoftChalk Share (SoftChalk Cloud's public content repository) and add it directly to your lessons. You can modify the content you find with a SoftChalk Cloud account.
  • Collaborate with other instructors on SoftChalk lessons. For more details, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk
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    Guide
    .
  • Collect scores using the SoftChalk ScoreCenter Feature. Grades from your SoftChalk lessons can appear within the gradebook of your learning management system.

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When you view your SoftChalk lesson scores within the Blackboard gradebook, you are using a SoftChalk feature called the ScoreCenter. In other words, you click on the name for your lesson in the assignments area of Blackboard and you see the SoftChalk ScoreCenter interface but all the scores are also "plugged into" the Blackboard gradebook. (In Blackboard, students will also see their grades from SoftChalk lessons as well.)
IMPORTANT: To use the ScoreCenter feature, your Blackboard administrator needs to configure your system to use this feature. See the section Blackboard Administrator.
With the ScoreCenter feature, you can:

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Basic Procedures

IMPORTANT: Within your lesson in SoftChalk Create, be sure to assign points to each QuizPopper and Activity.

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(In the main editing window of your SoftChalk lesson, right-click on the QuizPopper or Activity and choose Modify QuizPopper or Modify Activity to assign points.)
To have your student scores appear within the Blackboard gradebook area (i.e. ScoreCenter interface), you need to:

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  1. Under Description, you can enter a description if you like.

IMPORTANT: We have identified a few Blackboard errors that occur with certain formatting in the description area. Please click on a link below to see the FAQ explaining the error:

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  1. Scroll to the bottom and click Submit (see below).


IMPORTANT: Be sure to see the next section Set the Scoring Method and Maximum Attempts.

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    The SoftChalk ScoreCenter screen appears. Use the Actions drop-down menu to select Change Scoring Method.

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    Select a scoring method from the drop-down menu and be sure to click Save changes (see below).

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To test the lesson, you need to be logged into your course as a student.
IMPORTANT: Be sure to LOG OUT of your SoftCh

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alk Cloud account when you are taking your lesson as a student to test the ScoreCenter feature. If you are logged into your SoftChalk
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account while logged into Blackboard and taking a lesson, then the scores won't be recorded. If you have exited your browser, you may still be logged into SoftChalk Cloud, so please go to SoftChalk Cloud and see if you are logged in.

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    The
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    he SoftChalk ScoreCenter screen appears. In the Learners area, click on a specific student's name to display a dropdown menu of the student's attempts.

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  1. Enter a new score and click Change Score (see below). IMPORTANT: An attempt has to be complete before you can change the score.

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You have the option to complete all attempts for all students for a lesson. You may find that your students have neglected to complete their attempts (i.e. they have neglected to click Finish on the last page of the lesson – clicking Finish sends a completion status to the gradebook).
IMPORTANT: You may want to do this procedure after the availability of your lesson has expired.
IMPORTANT: This procedure cannot be undone. (You can change individual scores or re-open individual attempts if you need to.)

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You can modify the score for the lesson based on the points you decide to give to the essay. For example, you may have a lesson worth 100 points including one essay worth 10 points.

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(You assigned the points for the essay and other items.) Let's say a student completes everything correctly, completes the essay, clicks the Finish button for the essay and then clicks the Finish button on the last page of the lesson to submit his or her score. At this stage, the student has a score of 90 out of 100 because you will need to evaluate the essay and assign points. You can go into the gradebook (i.e. ScoreCenter) and evaluate the essay and modify the score. You may want to provide feedback to the student on the essay by clicking the Feedback button within the attempt.
(You may want to explain the above process to your students; as mentioned, you also have the option to assign 0 points to an essay if you like.)

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If you go to the Gradebook area in Blackboard, you can see that the scores from your lessons (using the LTI Link and external tool – see the previous sections

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Paste the LTI Link into Blackboard and Set the Scoring Method and Maximum Attempts) appear in your Blackboard Gradebook. (If you want to view or change scores for individual student attempts, see the section View or Change Scores.)
IMPORTANT: As previously mentioned, be sure to LOG OUT of your Soft
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account when you are taking your lesson as a student to test the ScoreCenter feature. (If you are logged into your SoftCha
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account while logged into Blackboard and taking a lesson, then the scores won't be recorded.)

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  1. View
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    your students' results (see below).
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    IMPORTANT: If you want to change the grade or change your scoring method (most recent score, first score, etc.), please see the section Set the Scoring Method and Maximum Number of Attempts.

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We recommend the use of the ScoreCenter feature mentioned previously (see the section ScoreCenter Overview) to collect scores but if you want to have students print certificates or email you their scores, please see the basic steps below:

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    Create scored quiz questions and/or activities within your SoftChalk lesson and assign points or for each quiz question or activity.
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    Add the email feature within your SoftChalk lesson. For SoftChalk Create, choose Properties/Lesson Certificates.
  3. Make the appropriate selections under Properties/Lesson Certificates.
  4. On the last page of your lesson within the web browser (e.g. Chrome, Internet Explorer, Firefox or Safari), is an area for students to type their name or identifier and then click Email Score, Print Certificate and/or Print Score Summary. (You can preview your lesson on your local computer to see how this works.)
  5. For more details, please search on Options for Tracking Scores within the SoftChalk Create Guide.

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If you used the LTI Link or Hyperlink to your SoftChalk Cloud lesson, then you can easily edit your lesson within your SoftChalk Cloud account. (You don't have to paste in a new LTI Link or Hyperlink; simply edit your current lesson in SoftChalk Cloud and the LTI Link or Hyperlink for this lesson will still work.)
IMPORTANT: If you edit a lesson that has scored items and you have pasted an LTI Link for this lesson into Blackboard, we recommend the scoring for your lesson remain the same if students have started taking this lesson.

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You can collaborate with other instructors to create your SoftChalk lessons using a SoftChalk Cloud account (or a trial SoftChalk Cloud account). Within SoftChalk Create, you can publish your lesson to your SoftChalk Cloud account. Another instructor [also using SoftChalk Create and a SoftChalk Cloud account (or a trial SoftChalk Cloud account)] can access and edit the lesson you published.
IMPORTANT: Simultaneous work in the same lesson is not supported. In other words, one person should be working on the lesson at a time. (If two or more people are making changes to the same lesson at the same time and saving the lesson to the Cloud, they may end up overwriting each other's changes.)
For more details, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk Cloud

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Guide.

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(The following instructions assume you already have a forum set up under the Discussion Board.)

  1. IMPORTANT: Log into your Blackboard account as a student (rather than as the instructor).
  2. At the top of your screen, click the Courses tab.
  3. Within the Course List, click on your course to select it.
  4. On the left sidebar, select Tools.

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  1. Within the Tools area, select Discussion Board (see below).

  1. Right-click on the name of your forum and choose Copy Link Location (Firefox) or Copy shortcut (Internet Explorer) (see below).

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  1. Start SoftChalk and open your lesson.
  2. Select some text in your lesson.
  3. Choose Insert/Hyperlink.
  4. In the URL or Selected file area, use Ctrl+V to paste the link (or right-click and choose Paste.)
  5. Click OK.
  6. Save your lesson.

IMPORTANT: The link will only work when you're in Blackboard (not if you preview your lesson on your local computer). If you get an Access Denied Error, then you may have neglected to log in as a student. See step #1 above.

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  1. If you have already registered with SoftChalk for a consumer key and secret for your SoftChalk Publish with ScoreCenter building block, you may use the same key and secret for your LTI configuration and skip step 2 below.
  2. If you have not registered with SoftChalk for a consumer key and secret (or you cannot find your previous key and secret), please contact help@softchalk.com and provide the following information to register with SoftChalk and receive authentication credentials (i.e. an OAuth Consumer Key and an OAuth Consumer Secret). If you have a test server and a production server, you may send us two LMS URLs and we will register both of them. (You will receive a separate email with a unique key and secret for each registered URL.)
    1. Your institution name
    2. LMS URL
    3. First Name (optional) of the person registering with us
    4. Last Name (optional) of the person registering with us
    5. Email for this registration (the email can be a specific person's email or a generic email such as lmsadmin@myinstitution.edu)
  3. It is okay to use a different key and secret for your LTI configuration from your SoftChalk Publish with ScoreCenter building block. IMPORTANT: Please keep the SAME key and secret once you have started collecting scores for your LTI configuration or SoftChalk Publish with ScoreCenter building block.
  4. After registering, you will receive an email from SoftChalk with information to enter into your Blackboard system (see the steps below).
  5. Log into Blackboard. Click System Admin tab. Under the Building Blocks area, click Building Blocks.
  6. Click LTI Tool Providers.
  7. Click Register Provider Domain (see below).

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  1. For Feature Availability, make the following selections including Allow configured tool providers to post grade (see below).

  1. Click Submit (see below). IMPORTANT: Be sure to see the next steps on setting the LTI tool to Always On.

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  1. Test the LTI integration by uploading a lesson and taking it as a student. See the section Scored Lessons.

IMPORTANT: If you get the error message Error Submitting to ScoreCenter and your test server is NOT available to the public, then you probably have a firewall issue. Please see our FAQ I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?
IMPORTANT: If multiple students will be using the same computer, please ask students to close their browser before logging into Blackboard. Otherwise, a score may be recorded to the wrong student.

  1. If individual students report that they do not see the Finish button at the end of their lesson or the Finish button is disabled, see the Troubleshooting section of the Student Guide to SoftChalk
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    . Test an LTI Link to see that grades go into the Blackboard gradebook by following the steps in the section Scored Lessons (Cloud Users). IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftCha
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    account when you are taking your lesson as a student to test the ScoreCenter feature. (If you are logged into your SoftCh
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    account while logged into Blackboard and taking a lesson, then the scores won't be recorded.)
  2. If you plan to copy courses that have LTI links, be sure to see the section In Blackboard: LTI Links and Course Copy.

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