I am a Blackboard Admin. I get the error "Unable to connect to the server. All connection paths failed. javax.net.ssl.SSLHandshakeException: java.security.cert.CertifcationException: No subject alternative names present." What should I do?

Owned by Carol SoftChalk
Feb 26, 2018
1 min read

There appears to be an issue with your learning management system server's SSL configuration.

If you are a faculty member reading this FAQ, please contact your learning management system administrator (or let us know who is your learning management system administrator and we would be happy to contact that person) and let him/her know about the security certificate certification issue on your server.

(Please confirm the URL with your server administrator in case he/she suggests you use http instead of https.)