SoftChalk Support

Welcome to SoftChalk Support

Support Accounts

If you've previously contacted 'help@softchalk.com' you can access your tickets from this web portal.

You may need to login or create a new account to access your tickets. Please, click the 'Login' button in the top-right corner of this page. If you are not sure whether you have a Support account with us yet, click 'Sign up' on this page and you will be walked through the account creation process automatically.

Suggested forms

  • Help Desk in SoftChalk Helpdesk

    Need help? Installation, configuration and troubleshooting, we can help!

Powered by Jira Service Management
{"xsrfToken":"763fc24708e8553895435e23caf5626bc5a50202_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to SoftChalk Support","sharedPortalName":"SoftChalk Support","userInitialAnnouncementHeader":"Support Accounts","userInitialAnnouncementMessageWiki":"<p>If you've previously contacted 'help@softchalk.com' you can access your tickets from this web portal.</p>\n<p>You may need to login or create a new account to access your tickets. Please, click the 'Login' button in the top-right corner of this page. If you are not sure whether you have a Support account with us yet, click 'Sign up' on this page and you will be walked through the account creation process automatically.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to SoftChalk Support","sharedPortalName":"SoftChalk Support","announcementHeader":"Support Accounts","announcementMessage":"If you've previously contacted 'help@softchalk.com' you can access your tickets from this web portal.\n\nYou may need to login or create a new account to access your tickets. Please, click the 'Login' button in the top-right corner of this page. If you are not sure whether you have a Support account with us yet, click 'Sign up' on this page and you will be walked through the account creation process automatically.","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=softchalk","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"763fc24708e8553895435e23caf5626bc5a50202_lout","baseUrl":"https://softchalk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://softchalk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"669e4e5b-700a-4005-a87c-c814ce8051ce","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2687ebfb44e042229c8c4711caa12e71","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}