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I am a Jenzabar instructor. The attempts for my students appear as incomplete in the ScoreCenter area for my lessons. When I try to complete an attempt for a student, I get a message that this attempt could not be completed. What should I do?

I am a Jenzabar instructor. The attempts for my students appear as incomplete in the ScoreCenter area for my lessons. When I try to complete an attempt for a student, I get a message that this attempt could not be completed. What should I do?

Owned by Carol SoftChalk
Feb 26, 2018


There is probably a firewall at your institution preventing the ScoreCenter from completing the attempt.

We suggest that you contact your technical network people to view the FAQ below:

I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?

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