When I try to complete a SoftChalk lesson by clicking the Finish button at the end of the lesson, I just see a spinning icon. What should I do?

If you receive a spinning icon or nothing happens when clicking the Finish button when trying to complete an attempt at the end of your lesson, there most likely is a firewall issue with your learning management system. In other words, when SoftChalk tries to communicate to the grade back for your learning management system, it is blocked by a firewall.

We suggest that you contact your technical network people to view the FAQ below:

I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?