I am trying to install SoftChalk Create on my Macintosh. I double-click on SoftChalk.app and get an error "Unable to establish WebLaunchParams 1 SoftChalk will close" - what should I do?


To get this error, you are clicking on SoftChalk.app within the SoftChalk Launcher area (or you got that error and then copied SoftChalk.app elsewhere but still have your  SoftChalk Launcher Window open). Please either:

  • Drag SoftChalk.app into the Applications folder. IMPORTANT: Close your SoftChalk Launcher Window. Then open your Applications folder and double-click on SoftChalk.app
  • Or drag SoftChalk.app to your desktop. IMPORTANT: Close your SoftChalk Launcher Window. Double-click on the SoftChalk.app on your desktop.
  • If you still get the error, please re-start your computer and double-click on SoftChalk.app again.

For more details, please see the section Install SoftChalk Create for Macintosh in the SoftChalk Cloud Guide.