I think my institution has a firewall that is preventing students from submitting scores. What should I do?
You may have a firewall blocking the SoftChalk Cloud website. We suggest that you contact your technical network people to have the following web addresses added to the allowed sites in your school firewall/network filter:
For Cloud connectivity, the following domains will need to accessible for both OUTGOING and INCOMING traffic:
http://softchalk-cloud-files.s3.amazonaws.com
https://softchalk-cloud-files.s3.amazonaws.com
https://www.softchalkcloud.com
http://softchalkcloud.com
https://softchalkcloud.com
(Please use the above domain names rather than IP addresses as our IP addresses may change.)
These domains need to be accessible on the following ports:
Port 80 for HTTP
Port 443 for HTTPS
All of these connections are over TCP.
For more details on SoftChalk Cloud, please see the FAQ:
How do I get started with SoftChalk Cloud?, the SoftChalk Cloud Guide and the SoftChalk Cloud website.