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I have a Macintosh. I downloaded the installer but when I double-clicked on the SoftChalk 9 icon, the program failed to come up. What should I do?
I have a Macintosh. I downloaded the installer but when I double-clicked on the SoftChalk 9 icon, the program failed to come up. What should I do?
- Carol SoftChalk
Owned by Carol SoftChalk
Last updated: Feb 07, 2018
You may have unzipped the installer with a non-standard unzipping utility. Please try the following:
- Right-click on your downloaded installer (SoftChalk9-Mac.zip) (if you have a one-button mouse, hold down the control key and click). (Typically, this installer is either on your desktop or in your Downloads folder.)
- Choose Open With and choose Archive Utility app. (That creates the SoftChalk9.app). Double-click on this icon to start SoftChalk.
If the above information did not resolve, the issue for you, please contact help@softchalk.com
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