You will receive the above error if a JNLP file within Firefox is not set to launch with Java Web Start. To set this correctly please do the following:
- In Firefox, please select the Tools tab in your browser.
- Select Options.
- Select the Applications area.
- Scroll down until you find the JNLP File under Content Type.
- To the right under Action select the drop down arrow and ensure the Action is set to Use Java(TM) Web Start Launcher.
- Click OK.