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SoftChalk™ Moodle Integration Guide Updated February 15, 2022
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Contents Introduction Links to SoftChalk FAQs, System Specs and Guides SoftChalk Cloud Volume Purchase or Purchase Order Enterprise SoftChalk Cloud Individual Purchase on the SoftChalk Cloud Website Trial SoftChalk Cloud Account SoftChalk Lessons in Moodle SoftChalk Moodle Integration Guide Web Link SoftChalk Cloud Users Overview: How SoftChalk Cloud Content Works with Moodle Overview: SoftChalk Cloud Link Selector app Adding Scored Lessons using Link Selector SoftChalk ScoreCenter in Moodle Overview Accessing SoftChalk ScoreCenter in Moodle Class Average Set the Scoring Method and Maximum Attempts Preview the Lesson View or Change Scores Complete All Attempts for All Students for a Lesson Essays View Grades from LTI Lessons in the Moodle Grader Report Non-Scored Lessons (Cloud Users) Edit a SoftChalk Cloud Lesson Collaborate with Other Instructors on SoftChalk Lessons Moodle Administrator LTI 1.3 Tool Provider setup Registering LTI 1.3 Tool Finalizing the LTI 1.3 Tool Provider in Moodle LTI 1.0/1.1 Troubleshooting Desktop Users Scored Lessons (Desktop Users) – SCORM 1.2 Print or Email Scores In SoftChalk: Package a Lesson for SCORM 1.2 In Moodle: Upload the SCORM Zip File Preview Your SCORM Lesson View Grades from SCORM Lessons in the Moodle Grader Report Non Scored Lessons (Desktop Users) In SoftChalk: Package a Lesson In Moodle: Upload a Zip File Edit a Lesson NOT Saved to SoftChalk Cloud Help Copyright Information ...
Links to SoftChalk FAQs, System Specs and GuidesFor your instructors, you may want to post the URLs for our guides (see below). As we update the guides, the URLs will remain the same.
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SoftChalk CloudAs mentioned in the previous table, SoftChalk Cloud is an award-winning, multi-function platform that combines a learning object repository, content authoring and hosting and management features.
With a SoftChalk Cloud account, you can:
- Create and update your content in one place by logging into your SoftChalk Cloud account whether you are at work or at home. (SoftChalk Create is part of your Cloud account.)
- Link to your content in many places.
- Search for content in SoftChalk Share (SoftChalk Cloud's public content repository) and add it directly to your lessons. You can modify the content you find with a SoftChalk Cloud account.
- Collaborate with other instructors on SoftChalk lessons. For more details, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk Cloud Guide.
- Collect scores using the SoftChalk ScoreCenter Feature. Grades from your SoftChalk lessons can appear within the gradebook of your learning management system.
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Volume Purchase or Purchase OrderTo take advantage of volume purchasing (or if you plan to purchase a SoftChalk Cloud account with a purchase order), please contact sales@softchalk.com.
Enterprise SoftChalk CloudYour institution also has the option to purchase an Enterprise SoftChalk Cloud. Please contact sales@softchalk.com
Individual Purchase on the SoftChalk Cloud WebsiteA SoftChalk Cloud account is available as a yearly subscription. You can purchase a SoftChalk Cloud account on our Buy Now page. Fill out the information and submit your credit card information.
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Try out a SoftChalk Cloud account for 30 days. Click the
Free Trial button (see above below) and fill out the information.
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If you are a SoftChalk Cloud user, see the section
SoftChalk Cloud Users.
If you don't have a SoftChalk Cloud account and you are using the desktop version of SoftChalk, see the section
Desktop Users.
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If you are a Moodle administrator, see the section
Moodle Administrator for instructions on enabling the "SoftChalk Link Selector" tool. The Link Selector tool allows instructors to link their SoftChalk lessons directly into their Moodle courses and have student scores from those lessons pass directly into the Moodle gradebook. The SoftChalk Link Selector tool uses LTI (Learning Tools Interoperability) to integrate with Moodle.
SoftChalk Moodle Integration Guide Web LinkPlease note the URL below for this guide. As we update this guide, this URL will remain the same. https://softchalk.atlassian.net/wiki/download/attachments/129536436/lms_moodle.pdf?api=v2
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SoftChalk Cloud Users
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Overview: How SoftChalk Cloud Content Works with Moodle- Create Content: you will use a SoftChalk Cloud account to create and save your lesson in the Cloud (see the SoftChalk Cloud User Guide for additional information about this). After creating and saving a lesson in SoftChalk Cloud, your lesson will be assigned a unique hyperlink that you can use to share your lesson with your students in Moodle.
- Link Your Lesson: you will use the SoftChalk Link Selector app to link your lessons into your Moodle course(s). Additional step-by-step instructions for the SoftChalk Link Selector are provided below. A single SoftChalk lesson can be linked into as many Moodle courses as you wish. If you wish to collect scores in your Moodle gradebook, student scores for your lesson will pass into each individual course gradebook.
- Update Content: if you should need to update your lesson, you will login to SoftChalk Cloud, edit your lesson, and save it. Immediately and simultaneously, all courses in Moodle that are using that lesson will be automatically updated.
- Student Access: your students do not need to have accounts on SoftChalk Cloud to use your SoftChalk content in Moodle. Students will login to your Moodle course and click on your SoftChalk lesson links to view your content. To the student, the content is seamless with Moodle and appears to be native Moodle content. If you are tracking student scores, the SoftChalk lesson scores will pass directly into the Moodle gradebook for students to view the same way they view native Moodle gradebook information.
- Collect Scores: Before linking your SoftChalk lessons into your Moodle course, you will decide if you want to collect scores from your students or if you want your lessons to be "practice" lessons and you don't need to collect scores. Each time you link a lesson into Moodle, you can decide whether or not to collect scores. Many instructors use both "scored" and "practice" lessons within a course. NOTE: a single SoftChalk lesson can be linked into multiple Moodle courses simultaneously and can be set to report scores in some courses and set to not report courses in other courses. In other words, the same lesson can be used simultaneously in different ways in different courses.
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- The SoftChalk Link Selector dialog will appear. IMPORTANT: If this is the first time you are accessing the SoftChalk Link Selector from Moodle, you will be prompted to enter your SoftChalk Cloud user name and password. After successfully entering this information, a secure connection is established between your Moodle account and your SoftChalk Cloud account. Thereafter, when you use the SoftChalk Link Selector tool in Moodle, you will be automatically logged into your SoftChalk account and will not be prompted for this information again.
- Expand the lesson folders of your SoftChalk Cloud account and select your lesson.
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- The lesson LTI link is then inserted into the Tool URL field.
- Under Privacy, update the Maximum grade value to match the points available in the SoftChalk lesson.
- Scroll to the bottom of your page and click Save and return to course.
- IMPORTANT: If you get an error u'\xa0' when you click on your LTI link, see below.
If you are entering an Activity description for your LTI link (in Moodle, click the Show Advanced button to show the Activity description field), you may encounter an error -u'\xa0' - if you have extra space(s) at the beginning of your description (see below).
- Be sure to see the next section Set the Scoring Method and Maximum Attempts.
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SoftChalk ScoreCenter in MoodleOverview...
Class AverageAt the top of the ScoreCenter, you will see a 'Class average' summary of all learners attempts on the lesson. This summary will include:
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Set the Scoring Method and Maximum AttemptsYou will need to set the scoring method (i.e. first attempt, last attempt, average attempt or highest attempt) and the maximum attempts allowed (unlimited or a specific number of attempts).
All the student attempts will be collected, and you can view all the attempts for each student for each lesson. You can change the scoring method and maximum attempts at any point. If you want to allow your students only one attempt for the lesson, you need to set that option right away.
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Preview the LessonTo test out the lesson, you need to be logged into your course as a student.
IMPORTANT: Be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test out the ScoreCenter feature. If you are logged into your SoftChalk Cloud account while also logged into Moodle and taking a lesson, then the scores won't be recorded. Using the SoftChalk Link Selector to add your SoftChalk lessons to your course will automatically log you into your SoftChalk Cloud account. If you have exited your browser, you may still be logged into SoftChalk Cloud, so please go to SoftChalk Cloud and see if you are logged in.
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View or Change Scores- Log into your Moodle account and choose your course.
- Click on the lesson name.
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The SoftChalk ScoreCenter screen appears. Click on a specific learner's name to display a dropdown menu of the student's attempts.
A quick check of the Status icons helps to identify learner attempts that successfully completed the attempt by clicking on the Finish button on the last page.
IMPORTANT: Instructors can manually 'Complete' individual and/or all incomplete attempts using the Actions menu. See the section Complete All Attempts for All Students for a Lesson below.
Below are Status icons you may see in ScoreCenter.
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- Enter a new score and click Change Score (see below). IMPORTANT: An attempt has to be complete before you can change the score.
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Complete All Attempts for All Students for a LessonYou have the option to complete all attempts for all students for a lesson. You may find that your students have neglected to complete their attempts (i.e., they have neglected to click Finish on the last page of the lesson – clicking Finish sends a completion status to the gradebook).
IMPORTANT: You may want to do this procedure after the availability of your lesson has expired.
IMPORTANT: This procedure cannot be undone. (You can change individual scores or re-open individual attempts if you need to.)
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EssaysIf you use essays in your lesson, you can view the essays within the ScoreCenter area (see the previous section View or Change Scores). Please note the following important information.
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Essays that you have assigned points to must be manually scored for each student's attempt.
Please read the important information below:
You will go into the gradebook (i.e. ScoreCenter) and evaluate and score the essay. You can also provide feedback to the student on the essay.
For example, you may have a lesson worth 100 points including one essay worth 10 points. (You assigned the points for the essay and other items.) Let's say a student completes everything correctly, completes the essay, clicks the Finish button for the essay and then clicks the Finish button on the last page of the lesson to submit his or her score. At this stage, the student has a score of 90 out of 100 because you will need to evaluate the essay and assign points.
(You may want to explain the above process to your students; as mentioned, you also have the option to assign 0 points to an essay if you like.)
In ScoreCenter, click on a student's name to view a list of attempts they've made on the lesson link. Select one of the attempts to view the Learner Details page. (See the View or Change Scores section above.)
Scroll down and click on an Essay QuizPopper and choose to Grade Essay. Here you can evaluate and score the essay. You can also add feedback for that Essay question here.
When you launch ScoreCenter, a scored Essay will appear with a yellow 'partial credit' icon until graded. A non-scored Essay will immediately appear with the green 'check mark' icon.
Students can launch the lesson link and click on the Feedback and previous revisionPrevious Attempts link available in the initial popup to view the score and any feedback received for each Essay question from their previous attempt.
Here students can view the Feedback from instructors of their overall lesson feedback (from the Actions menu Give Feedback option) or the individual Essay feedback.
View Grades from LTI Lessons in the Moodle Grader ReportIf you go to the Gradebook area in Moodle, you can see that the scores from your lessons appear in your Moodle Gradebook. (If you want to view or change scores for individual student attempts, see the section View or Change Scores.)
IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test out the ScoreCenter feature. (If you are logged into your SoftChalk Cloud account while logged into Moodle and taking a lesson, then the scores won't be recorded.)
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Your Grader report appears with the scores from your SoftChalk lessons (see below). IMPORTANT: A column for your LTI lesson will appear in the Grader report only AFTER a user has completed an attempt for the lesson.
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Non-Scored Lessons (Cloud Users)This section explains how to add non-scored ("practice") SoftChalk lessons into your Moodle course using the SoftChalk Link Selector app. It is assumed that you have already created your SoftChalk lesson (or file) and saved it into your SoftChalk Cloud account. [You can have items that have points assigned to them within your lesson, but if you want to collect the scores, see the section Scored Lessons (Cloud Users).]
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Edit a SoftChalk Cloud LessonIf you used the LTI Link or Hyperlink to your SoftChalk Cloud lesson, then you can easily edit your lesson within your SoftChalk Cloud account. (You don't have to paste in a new LTI Link or Hyperlink; simply edit your current lesson in SoftChalk Cloud and the LTI Link or Hyperlink for this lesson will still work.)
IMPORTANT: If you edit a lesson that has scored items and you have pasted an LTI Link for this lesson into Moodle, we recommend the scoring for your lesson remain the same if students have started taking this lesson.
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Collaborate with Other Instructors on SoftChalk LessonsYou can collaborate with other instructors to create your SoftChalk lessons using a SoftChalk Cloud account (or a trial SoftChalk Cloud account). Within SoftChalk Create, you can publish your lesson to your SoftChalk Cloud account. Another instructor [also using SoftChalk Create and a SoftChalk Cloud account (or a trial SoftChalk Cloud account)] can access and edit the lesson you published.
IMPORTANT: Simultaneous work in the same lesson is not supported. In other words, one person should be working on the lesson at a time. (If two or more people are making changes to the same lesson at the same time and saving the lesson to the Cloud, they may end up overwriting each other's changes.)
For more details, see the section Collaborate with Other Instructors on SoftChalk Lessons in the SoftChalk Cloud Guide.
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LTI 1.3 Tool Provider setupRegistering LTI 1.3 Tool
Registering an LTI 1.3 Tool Provider in Moodle is a two-step process. Follow the steps below and send the required information to help@softchalk.com with the subject line Moodle LTI 1.3 Registration.
Once we receive the required system details from you, we will register the Moodle system and provide you with the remaining information to add to the Tool Provider in Moodle.
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- Gather the LTI 1.3 configuration details for the tool and send them to help@softchalk.com with the subject line Moodle LTI 1.3 Registration.
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Finalizing the LTI 1.3 Tool Provider in MoodleOnce SoftChalk has received the new tool's configuration details, we will perform the registration with SoftChalk ScoreCenter and reply back with the remaining details that need to be added to the existing tool in Moodle.
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LTI 1.0/1.1As a Moodle administrator, you can use the ScoreCenter feature without enabling the 'SoftChalk Link Selector' app. You will need to register with SoftChalk to configure the ScoreCenter for your system.
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- For the Tool Name, enter SoftChalk Cloud. (This name will be easy for your instructors to recognize - see below for a completed screen).
- For the Tool Base URL, enter https://softchalkcloud.com
- Copy and paste the consumer key and secret from the SoftChalk email you received after your registered your server. IMPORTANT: Be sure NOT to paste in spaces at the end of the key and secret. (Make sure you do NOT copy the spaces from your email.)
- Under the Privacy area, for Share launcher's name with tool choose Always. For Accept grades from the tool choose Always (see below).
- At the bottom click Save Changes.
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- Test an LTI Link to see that grades go into the Moodle gradebook by following the steps in the section Scored Lessons (Cloud Users). IMPORTANT: As previously mentioned, be sure to LOG OUT of your SoftChalk Cloud account when you are taking your lesson as a student to test out the ScoreCenter feature. (If you are logged into your SoftChalk Cloud account while logged into Moodle and taking a lesson, then the scores won't be recorded.)
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TroubleshootingIssue | Description/Resolution |
I am the Moodle administrator. The SoftChalk Link Selector does NOT appear under the 'Preconfigured tool' menu. How can I enable the SoftChalk Link Selector? | Please see the LTI 1.3 Tool Provider setup section of the Moodle Integration Guide and send the 'LTI 1.3 configuration details' to help@softchalk.com. |
I am the Moodle administrator. The SoftChalk Link Selector appears as a 'Preconfigured tool'. Once the SoftChalk Link Selector is clicked, I receive a 404 error. What could be wrong? | SoftChalk may need to finalize the LTI 1.3 integration. Please gather the LTI 1.3 configuration details for the tool and send them to help@softchalk.com. |
I am the Instructor. I used the SoftChalk Link Selector to add my lesson but scores are not collected in ScoreCenter or the Moodle gradebook. What could be wrong? | When using the SoftChalk Link Selector Submission Type, be sure to select LTI to add your SoftChalk lesson. Selecting the Hyperlink will not capture scores in ScoreCenter or the Moodle gradebook. |
I am the Instructor. I don't see a 'Finish' button on the last page. What should I do? | When testing out scored LTI linked lessons in an LMS to confirm the gradebook connectivity, there are a couple of things to be aware of as the Cloud account owner/course instructor:
- If you are logged in as an Instructor in the course, you will not launch the 'Student' view of the LTI lesson, and it will not connect to ScoreCenter in such a way that it will pass any grades. Be sure to log in as a test student or impersonate a student user enrolled into the course.
- If you are logged into the LMS admin account and attempt to access an LTI link, it may fail. LTI is only intended to work with users assigned 'Faculty' or 'Student' roles in an LMS. Oftentimes an admin is also enrolled into the course as the instructor, but it is best to test things with a student account if possible.
- If you are logged into your SoftChalk Cloud account, then you will not connect to ScoreCenter. Go to https://softchalkcloud.com and confirm you are not logged into your SoftChalk Cloud account. (Using the SoftChalk Link Selector will automatically log you into your Cloud account.)
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Some students report they do not see a 'Finish' button on the last page. What can I do? | If there is a record for a student's attempt in ScoreCenter, the course instructor can 'Complete' a student's attempt and push the score to the grade book. |
A student's name is not listed in ScoreCenter. What should I do? | If a student is not showing in the ScoreCenter gradebook, their submissions to ScoreCenter were not tracked and SoftChalk does not have a record of their work
Ask the student to access the assignment again, confirm that they see first message reminding them to click 'Finish' on the last page, and make a new attempt. |
Some students receive an Empty Attempt ID error when accessing the lesson. What should I do? | This error is intended to display when there is an issue detected during the LTI launch, a missing Attempt ID value, which would prevent the student from successfully completing the ScoreCenter attempt and posting a score to the LMS gradebook.
Typically, this error is caused by the student's Role in the course. The student must be enrolled as a 'student' within the course.
For impacted students:
- If there is a record for a student's attempt in ScoreCenter, the course instructor should re-open a student's attempt if it has an invalid score so that they can Resume and re-submit for credit.
- If a student was unable to submit and has an 'in-progress' attempt in the ScoreCenter, that student should be directed to access the lesson again to Resume their attempt, then proceed to the end of the lesson and click Finish to submit.
- If a student is not showing in the ScoreCenter gradebook, their submissions to ScoreCenter did not come across and SoftChalk does not have a record of their work – in this case, if a student has submitted alternate proof of completion such as a screen capture, we would suggest that the course instructor manually give credit to the student through the LMS grade center. Or, ask the student to re-take the lesson material.
Since adding the new 'Empty Attempt ID' error, most of the reports from students and instructors have been resolved by clearing the affected attempt and/or requesting that the student refresh and re-take the lesson/module.
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I am an instructor. I receive an error message when accessing my SoftChalk assignment in Moodle. What could be wrong? | We have identified a few Moodle errors that occur with certain formatting in the description area. Please click on a link below to see the FAQ explaining the error:
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IMPORTANT: As mentioned previously, we recommend using the SoftChalk Cloud ScoreCenter solution versus using SCORM. See the section ScoreCenter Overview.
IMPORTANT: Within your lesson in SoftChalk Create, be sure to assign points to each QuizPopper and Activity. (In the main editing window of your SoftChalk lesson, right-click on the QuizPopper or Activity and choose Modify QuizPopper or Modify Activity to assign points.)
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Print or Email ScoresYour students can print certificates of their scores and/or your students can email you within the lesson to send their scores. The basic steps are:
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In SoftChalk: Package a Lesson for SCORM 1.2- Within your lesson in SoftChalk Create, choose File/Package Lesson. Under Package type, choose Standard Zip. Under Track score using, choose LMS with SCORM 1.2 (see below).
- If you are using SoftChalk Create, select the area where you want the zip file saved such as your Desktop. Then click OK. By default, you would save to your Documents area. With earlier versions of SoftChalk, the _sco.zip file is saved within the lesson folder.
- Your packaged file has your lesson name with a _sco.zip extension (see below). If your file extensions are not showing, you will not see the .zip at the end of the filename. Look for a folder with a zipper or package icon with your lesson name.
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In Moodle: Upload the SCORM Zip File- Log into your Moodle account.
- Choose your course (see below).
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- Change the Grading method to Highest grade (If you happened to select Learning Objects, the score will NOT record.) Change the Maximum grade to 100 (or another point value depending on the number of points you designated in your lesson). IMPORTANT: Even though the Grade method is set to Highest grade, the score updates each time in the grader report. In other words, the score displays the LAST score for the student (see below).
IMPORTANT: When you upload packaged SoftChalk lessons into Moodle, the Number of Attempts and Attempts grading options don't have any effect (see below).
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Preview Your SCORM Lesson- Click on your lesson name to preview. (located under the area where you put this content ).
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View Grades from SCORM Lessons in the Moodle Grader ReportAfter your students have finished your lesson, then you can view their scores in your grader report using the steps below.
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- Below are the details of the scores for your lesson.
IMPORTANT: As mentioned previously, when you upload packaged SoftChalk lessons into Moodle, the Number of Attempts and Attempts grading options do not have any effect.
IMPORTANT: As mentioned previously, the score updates each time in the grader report. In other words, the score displays the LAST score for the student. (This is how Moodle works with SCORM content.)
IMPORTANT: As mentioned previously, we recommend using the SoftChalk Cloud ScoreCenter solution versus using SCORM 1.2. See the section ScoreCenter Overview.
Non Scored Lessons (Desktop Users)Within SoftChalk, you can package a lesson in a .zip format. Then upload this .zip file into Moodle and unzip it. See the steps below.
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In SoftChalk: Package a Lesson- Start SoftChalk Create. Within your lesson in SoftChalk Create, choose File/Package Lesson. Under Package type, choose Standard Zip. Under Track score using choose None (see below).
- If you are using SoftChalk Create, select the area where you want the .zip file saved such as your Desktop. Then click OK. By default, you would save to your Documents area. With earlier versions of SoftChalk, the .zip file is saved within the lesson folder.
- Your packaged file has your lesson name with a .zip extension (see below). If your file extensions are not showing, you will not see the .zip at the end of the filename. Look for a folder with a zipper or package icon with your lesson name.
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In Moodle: Upload a Zip File- Log into your Moodle account
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and click on your course to select it (see below).
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Edit a Lesson NOT Saved to SoftChalk CloudIMPORTANT: You cannot overwrite a SCORM lesson. If you put up a second SCORM lesson, there will be a separate column for the SCORM lesson in your gradebook.
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